fix problems on Supercluster [iphone]

—— Run into issues on Supercluster? Get help pending when official support gets back to you!

Supercluster

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company: Supercluster LLC

: https://www.supercluster.com/about

: supercluster.com

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🛠️ Common Supercluster Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inaccurate sighting information

Fix: Check your location settings to ensure that the app has access to your current location. Go to Settings > Privacy > Location Services, and m... ⇲

Launch notifications not working

Fix: Ensure that notifications are enabled for Supercluster. Go to Settings > Notifications > Supercluster and make sure 'Allow Notifications' is... ⇲

Freezing issue

Supercluster freezes while watching stream

Fix: Try closing the app completely and reopening it. Swipe up from the bottom of the screen (or double-click the Home button) to view all open a... ⇲

Slow issue

Slow loading times

Fix: Clear the app's cache by deleting and reinstalling Supercluster. This can help remove any corrupted data that may be causing slow performanc... ⇲

Customization issue

No option to choose specific launch locations

Fix: Check if the app has a settings menu where you can customize launch locations. Look for a 'Settings' or 'Preferences' option within the app... ⇲

Lack of dark mode

Fix: If the app does not support dark mode, you can enable the system-wide dark mode on your iPhone. Go to Settings > Display & Brightness and se... ⇲

No widgets available

Fix: Check if the app has been updated to the latest version, as widget support may be added in newer updates. Go to the App Store and check for... ⇲

Compatibility issue

No Apple Watch application

Fix: Check if there are any companion apps available for Apple Watch that can provide similar functionality. Search the App Store for alternative... ⇲

No EventKit integration for calendar

Fix: Manually add launch events to your calendar. You can create calendar events for upcoming launches by tapping on the date and entering the de... ⇲

No Apple TV support

Fix: Consider using AirPlay to stream content from your iPhone to your Apple TV. Open the Supercluster app on your iPhone, swipe down from the up... ⇲

Bugs issue

No azimuth information for launches

Fix: Check if there are any settings within the app that allow you to enable or view azimuth information. Look for a 'Settings' or 'Launch Detail... ⇲

Sign-in process not obvious

Fix: Check for a 'Help' or 'FAQ' section within the app that may provide guidance on the sign-in process. This can often clarify any confusion re... ⇲

Updates issue

Missing launches from Roscosmos and Chinese space agency

Fix: Check if there are any filters or settings in the app that may be hiding certain launches. Look for options to display all launches or speci... ⇲

ISS tracking integration needs improvement

Fix: Check for any settings within the app that may allow you to customize how ISS tracking is displayed or updated. Look for options related to... ⇲

Notifications issue

Alerts for distant launches

Fix: Adjust your notification settings within the app to ensure you are receiving alerts for all launches, including distant ones. Look for a 'No... ⇲

UI issue

Clumsy website interface

Fix: Try accessing the website from a different browser or device to see if the experience improves. Sometimes, browser compatibility can affect... ⇲

Supercluster is not intuitive

Fix: Explore the app thoroughly to familiarize yourself with its layout and features. Look for a tutorial or help section that may guide you thro... ⇲