—— Run into issues on Player ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.... ⇲
Fix: Check your internet connection. Make sure you are connected to Wi-Fi or have a strong cellular signal. You can test this by opening a web br... ⇲
Fix: If your iPhone supports ProMotion (120Hz), ensure that it is enabled. Go to Settings > Display & Brightness > Scroll down to 'Motion' and en... ⇲
Fix: Close any background apps that may be using resources. Double-tap the home button (or swipe up from the bottom on newer models) to see all o... ⇲
Fix: Make sure you are following the correct steps to create a playlist. Open the app, go to the 'Library' section, tap on 'Playlists', then tap... ⇲
Fix: If the search feature is not visible, try navigating to the 'Library' section and look for a search bar at the top. If it’s not there, ensur... ⇲