fix problems on Altrua HealthShare [iphone]

—— Run into issues on Altrua HealthShare? Get help pending when official support gets back to you!

Altrua HealthShare

Info:

company: Altrua HealthShare

: http://altruahealthshare.org

: altruahealthshare.org

Chat with our AI-based Altrua HealthShare Support

🛠️ Common Altrua HealthShare Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot change doctor's office address

Fix: To change your doctor's office address, first, open the Altrua HealthShare app on your iPhone. Navigate to the 'Profile' or 'Account Setting... ⇲

Cannot print forms from mobile app

Fix: To print forms from the Altrua HealthShare app, first ensure that your iPhone is connected to a compatible printer. Open the form you wish t... ⇲

Search issue

Difficult to find needed information

Fix: To improve your ability to find information within the app, utilize the search function if available. Look for a magnifying glass icon or a... ⇲

Screen issue

Cards show up as blank screen

Fix: If your cards are showing up as a blank screen, first try refreshing the app. Close the app completely by swiping it away from the app switc... ⇲

Account issue

Cannot add family members

Fix: To add family members, navigate to the 'Family' or 'Members' section of the app. Look for an option that says 'Add Family Member' or 'Manage... ⇲

Password reset unsuccessful

Fix: If your password reset is unsuccessful, first check your email for the reset link. Ensure that you are clicking the link within a reasonable... ⇲

Login issues on mobile app

Fix: If you are experiencing login issues, first ensure that you are entering the correct username and password. Check for any typos or case sens... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.0%

Bad experience

11.5%

Neutral

3.5%

~ from our NLP analysis of 113 combined software ratings.

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Private Data Altrua HealthShare collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics