fix problems on FigJam [iphone]

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FigJam: Whiteboard & draw
Info:
company: Figma Inc.
: https://help.figma.com/
: www.figma.com
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Crashes issue

Frequent crashes

Fix: Ensure that your iPhone is running the latest version of iOS and that FigJam is updated to the latest version. Go to the App Store, tap on y... ⇲
 
UI issue

Multi-select not obvious on iPad

Fix: To multi-select on the iPad, tap and hold on an object until the selection menu appears, then use the 'Select Multiple' option. You can also... ⇲

Text input issues

Fix: If you are experiencing issues with text input, try restarting the app or your device. This can often resolve temporary glitches. Additional... ⇲

Cannot easily delete files

Fix: To delete files in FigJam, navigate to the file management section of the app. Look for an option to manage or view your files, then swipe l... ⇲

No way to change pages in FigJam file

Fix: If you need to navigate between pages in a FigJam file, look for a page navigation menu or swipe gestures that may allow you to switch betwe... ⇲
 
Compatibility issue

No iPad mouse support for text selection

Fix: If you are using a mouse with your iPad, ensure that the mouse settings are configured correctly. Go to Settings > Accessibility > Touch > A... ⇲

Inconsistent performance with Apple Pencil

Fix: To improve performance with the Apple Pencil, ensure that your iPad is updated to the latest iPadOS version. Additionally, check the battery... ⇲

Doesn't match iPad Pro refresh rate

Fix: If you notice performance issues related to refresh rates, try adjusting the display settings on your iPad. Go to Settings > Display & Brigh... ⇲

Breaks iPadOS keyboard shortcuts

Fix: To troubleshoot keyboard shortcut issues, ensure that your keyboard is properly connected and functioning. Test the keyboard with other apps... ⇲

Not cross-platform or available on phones

Fix: If you need to collaborate with users on different platforms, consider exporting your FigJam files to a compatible format (like PDF or image... ⇲
 
Customization issue

No dark mode option

Fix: While FigJam may not have a built-in dark mode, you can enable dark mode for your entire iPad. Go to Settings > Display & Brightness and sel... ⇲

Limited drawing options

Fix: Explore the available tools and settings within FigJam to maximize your drawing options. Check for any updates or additional tool packs that... ⇲
 
Bugs issue

Randomly triggers undo/redo actions

Fix: If you are experiencing random undo/redo actions, check if you are accidentally tapping the undo/redo buttons. Familiarize yourself with the... ⇲
 
Network issue

Constantly loses work due to offline issues

Fix: To prevent losing work, ensure that you save your progress frequently. Look for a save option in the app or enable auto-save if available. A... ⇲
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 what users are saying
Good experience
88.8%

Bad experience
7.1%

Neutral
4.1%

~ from our NLP analysis of 394 combined software ratings.

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