—— Run into issues on Quran IQ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the app: Close the Quran IQ app completely by swiping it away from the app switcher. Then, reopen it to see if the issue persists... ⇲
Fix: 1. Check volume settings: Ensure that your device’s volume is turned up and not muted. Use the physical volume buttons on the side of your i... ⇲
Fix: 1. Explore settings: Check if the app has options for different voice settings or accents. Go to the app’s settings and look for voice optio... ⇲
Fix: 1. Check prerequisites: Ensure that you have completed all required lessons or modules before advancing. Review the module requirements in t... ⇲
Fix: 1. Review lesson completion: Make sure you have completed all tasks or quizzes in the previous lesson. Sometimes, lessons require all compon... ⇲
Fix: 1. Check subscription status: Go to Settings > [Your Name] > Subscriptions and ensure your premium subscription is active. 2. Restore purch... ⇲
Fix: 1. Review subscription options: Go to Settings > [Your Name] > Subscriptions to review your current plan and see if there are alternative pl... ⇲
Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue resolves itself. 2. Check for updates: Ensure you are using... ⇲
Fix: 1. Review feedback settings: Check if there are options in the app settings to adjust how feedback is provided. 2. Take notes: While the ap... ⇲
Fix: 1. Check for updates: Regularly check the App Store for updates to ensure you have the latest version of the app. 2. Clear app cache: If th... ⇲
Fix: 1. Check for updates: Regularly check the App Store for updates to ensure you have the latest version of the app, which may include new cont... ⇲
Fix: 1. Check internet connection: Ensure you have a stable internet connection, as poor connectivity can affect lesson loading. Switch between W... ⇲
Fix: 1. Restart the app: Close the app completely and reopen it to see if the glitches persist. 2. Update the app: Ensure you have the latest ve... ⇲
Fix: 1. Explore app settings: Check if there are options to expand dictionary access or additional resources within the app settings. 2. Use ext... ⇲
Fix: 1. Use the progress bar: If available, use the progress bar at the bottom of the lesson screen to navigate to different sections. 2. Take n... ⇲
Fix: 1. Rotate your device: Try rotating your iPhone to landscape mode to see if the video expands to full screen. 2. Check app settings: Look f... ⇲