—— Run into issues on Shutter? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your camera's firmware is up to date. Check the manufacturer's website for any updates and follow the instructions to install th... ⇲
Fix: Make sure that both your iPhone and the camera are fully charged. Low battery levels can cause connectivity issues. Also, ensure that Blueto... ⇲
Fix: Check if your watch is compatible with the Shutter app. If it is, ensure that the app is updated to the latest version and that the watch is... ⇲
Fix: To save previews, take a screenshot of the image displayed on your iPhone after capturing it. This is a workaround to keep a record of the i... ⇲
Fix: If RAW support is essential, consider using a different app that supports RAW file formats for your camera. Research apps that are compatibl... ⇲
Fix: Refer to the app's compatibility list to ensure your camera model is fully supported. If not, consider using a different app that is optimiz... ⇲
Fix: Close any unnecessary apps running in the background on your iPhone to free up resources. This can help improve performance when using Bluet... ⇲
Fix: Ensure that your iPhone has enough storage space available. Low storage can affect playback performance. Delete unnecessary files or apps to... ⇲
Fix: Create a habit of checking the connection status before each shoot. If disconnected, manually reconnect through the app settings. OR Cons... ⇲
Fix: Explore the app settings to see if there are any hidden options for bracketing that can be enabled or adjusted. OR Use the camera's in-bu... ⇲
Fix: Manually delete previews one by one by selecting each image in the app. This is currently the only method available. OR Consider organizi... ⇲
Fix: Check if your camera has a built-in Wi-Fi feature that allows for direct transfer of images to your phone. If so, enable it and follow the i... ⇲
Fix: Clear the app cache by going to Settings > General > iPhone Storage, selecting the Shutter app, and choosing 'Offload App'. This can help re... ⇲