Fix LA Wallet errors on iphone

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Settings
License renewal process is confusing

🛠️ Review the renewal process step-by-step within the app. Take notes on each step and ensure you have... show fix »
 
Compatibility
Incompatibility with out-of-state licenses

🛠️ If you have an out-of-state license, check if the app has an option to manually enter your license i... show fix »
Limited acceptance by businesses

🛠️ Before using the app for identification, call ahead to businesses to confirm they accept LA Wallet a... show fix »
Limited functionality for active duty military

🛠️ Explore the app's settings to see if there are any specific options for military personnel that may... show fix »
Inconsistent acceptance at bars and casinos

🛠️ Before visiting, check with the specific bar or casino to see if they accept the app as a valid form... show fix »
App does not integrate with Apple Wallet

🛠️ Monitor updates from the app for any future integration with Apple Wallet. This feature may be added... show fix »
 
Syncing
App does not update license information automatically

🛠️ Manually check for updates within the app settings. If your license information changes, you may nee... show fix »
Problems with sharing Smart Health Card

🛠️ Ensure that you are following the correct steps to share the Smart Health Card. Review any instructi... show fix »
 
Payments
High convenience fees for online renewal

🛠️ Consider renewing your license in person if the fees are too high online. This may save you money in... show fix »
 
Camera
Issues with scanning driver’s license

🛠️ Ensure that your camera lens is clean and that you have good lighting when attempting to scan your l... show fix »
 
Uploads
Cannot upload vaccination status without a driver's license

🛠️ Check if the app allows for alternative forms of ID to be used for uploading vaccination status. If... show fix »
 
Security
Security concerns when handing phone to strangers

🛠️ Use the app's privacy settings to limit what information is displayed when sharing your phone. You c... show fix »
App does not support fingerprint unlock

🛠️ Check if there are any updates available for the app that may add this feature in the future. Keepin... show fix »
 
Messages
Email sharing feature for vaccine records does not work

🛠️ Check your email settings to ensure that the app has permission to access your email account. Someti... show fix »
Invalid email address error when sending vaccine card

🛠️ Double-check the email address you are entering for any typos or errors. Ensure that it is a valid e... show fix »
 
Permissions
Requires physical license for some verifications

🛠️ Keep your physical license accessible for situations where the app cannot be used for verification.... show fix »
 
Customization
Inability to add other forms of ID

🛠️ Check if the app has plans to support additional forms of ID in future updates. Keeping the app upda... show fix »
Lack of options for transient individuals

🛠️ Consider using the app in conjunction with a physical ID that is accepted in multiple states or loca... show fix »
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 Contact Support
Developer:
Louisiana Division of Administration
Email:
  https://lawallet.com/#contact
Website:
🌐 lawallet.com
Terms/Privacy:
⚔️ https://lawallet.com/privacy/
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 Private Data LA Wallet collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
56.4%

Negative experience
35.0%

Neutral
8.6%

~ from our NLP analysis of 986 combined software ratings.