fix problems on REVOLVE [iphone]

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—— Run into issues on REVOLVE? Get help pending when official support gets back to you!

REVOLVE
Info:
company: Eminent, Inc.
: https://www.revolve.com/contactus
: www.revolve.com
Chat with our AI-based REVOLVE Support
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Bugs issue

Inconsistent item descriptions

Fix: If you notice inconsistent item descriptions, try refreshing the app by closing it completely and reopening it. This can help load the lates... ⇲

REVOLVE loses place when phone locks

Fix: To prevent the app from losing your place when the phone locks, try adjusting your phone's auto-lock settings. Go to 'Settings' > 'Display &... ⇲
 
Ads issue

Intrusive pop-ups on product images

Fix: To minimize intrusive pop-ups, check the app settings for any options related to notifications or pop-ups. You may be able to disable certai... ⇲
 
UI issue

No back functionality while shopping

Fix: If you find that the back functionality is missing, try using the 'Home' button or icon to return to the main shopping page, then navigate b... ⇲

Models' appearances may be off-putting

Fix: If the models' appearances are affecting your shopping experience, focus on the product images and descriptions instead. Use the zoom featur... ⇲

Limited size and fit information

Fix: If you find the size and fit information lacking, check the product details for any size guides or fit recommendations. Many apps include a... ⇲

Confusing review section

Fix: If the review section is confusing, try filtering reviews by 'Most Helpful' or 'Highest Rated' to find the most relevant feedback quickly.... ⇲
 
Slow issue

REVOLVE lags occasionally

Fix: To reduce lag, ensure that your app is updated to the latest version. Go to the App Store, search for REVOLVE, and check for any available u... ⇲
 
Payments issue

Difficulty with payment authorization

Fix: If you are having trouble with payment authorization, first check that your payment information is correctly entered in the app settings. Go... ⇲
 
Customization issue

No option to categorize favorites

Fix: If you want to categorize your favorites, consider creating a separate list or note on your phone where you can manually categorize items ba... ⇲
 
Account issue

Frequent logouts from account

Fix: To reduce frequent logouts, ensure that you are using the latest version of the app. Check for updates in the App Store and install any avai... ⇲
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 what users are saying
Good experience
98.9%

Neutral
0.6%

Bad experience
0.5%

~ from our NLP analysis of 127,231 combined software ratings.

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 Private Data REVOLVE collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content