fix problems on MySolar [iphone]

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—— Run into issues on MySolar? Get help pending when official support gets back to you!

mySolar - Build your Planets
Info:
company: Oscar Tsang
: https://www.facebook.com/UnknownProjectX/
: unknownprojectx.blogspot.com
Chat with our AI-based mySolar Support
   Hello! How can I assist you?  

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Bugs issue

Game does not auto complete levels

Fix: If the game does not auto-complete levels, make sure you are completing all required tasks within the level. Review the level objectives and... ⇲

Broken levels preventing progress

Fix: If you encounter broken levels, try restarting the game or reloading the level to see if that resolves the issue. Sometimes, a simple refres... ⇲

Progress can disappear unexpectedly

Fix: Make it a habit to save your progress frequently, if the game allows. This can help minimize the risk of losing your achievements due to une... ⇲
 
Payments issue

High cost for upgrades

Fix: To manage the costs of upgrades, prioritize which upgrades are most beneficial for your gameplay. Focus on essential upgrades that will enha... ⇲

In-app purchases lead to loss of progress

Fix: To avoid losing progress after making in-app purchases, ensure that you save your game frequently. Look for any save options within the game... ⇲
 
Privacy issue

Data tracking without opt-out option

Fix: Review the app settings to see if there are any privacy options available. If you cannot opt-out of data tracking, consider limiting the inf... ⇲
 
Ads issue

Ads are repetitive and intrusive

Fix: If the ads are too intrusive, check if there is an option to purchase an ad-free version of the app. This can enhance your gaming experience... ⇲
 
Gameplay issue

Lack of clear instructions

Fix: Explore the game’s settings or help section to see if there are any written instructions or FAQs available. Sometimes, these resources can p... ⇲

Difficulty in achieving objectives

Fix: Break down your objectives into smaller, manageable tasks. Focus on completing one task at a time to avoid feeling overwhelmed and to make s... ⇲

No sandbox mode available

Fix: While a sandbox mode may not be available, you can create your own version of a sandbox experience by experimenting with different strategie... ⇲

Game lacks challenge and strategy

Fix: To increase the challenge, set personal goals that are more difficult than the game’s objectives. For example, try to complete levels within... ⇲

No clear way to achieve orbits

Fix: Review the game mechanics related to orbits and try to identify any patterns or requirements for achieving them. Sometimes, experimenting wi... ⇲
 
Customization issue

Limited customization options

Fix: Experiment with the available customization features to see how you can modify your planets or gameplay experience. Sometimes, hidden option... ⇲
 
UI issue

Text size too small for readability

Fix: Check your device’s accessibility settings to see if you can increase the text size or enable a larger font option for apps. This may help i... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
79.3%

Bad experience
15.5%

Neutral
5.2%

~ from our NLP analysis of 362 combined software ratings.

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 Private Data mySolar collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. 30000 GP: $2.99 Buy 30000 GP
  2. 150000 GP: $9.99 Buy 150000 GP
  3. 80000 GP: $5.99 Buy 80000 GP