fix problems on Rocketbook App [iphone]

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—— Run into issues on Rocketbook App? Get help pending when official support gets back to you!

Rocketbook App
Info:
company: Rocket Innovations, Inc.
: http://getrocketbook.com
: getrocketbook.com
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Customization issue

Scanning function lacks manual control

Fix: 1. Ensure you are using the latest version of the Rocketbook App. 2. If manual control is not available, try using a different scanning app... ⇲

Limited options for scanning random documents

Fix: 1. Use a dedicated scanning app like Adobe Scan or CamScanner for more flexibility in scanning various document types. 2. After scanning, yo... ⇲

Merging files is complicated

Fix: 1. Export individual files as PDFs and use a PDF merging tool like Smallpdf or PDF Merge to combine them into one document. 2. Save the merg... ⇲

Cannot combine individual PDFs into one

Fix: 1. Use a PDF merging tool like Adobe Acrobat or an online service like Smallpdf to combine your individual PDFs into one document. 2. Save t... ⇲
 
Messages issue

Inability to send notes to specific email addresses

Fix: 1. Export your notes as a PDF or image file by selecting the share option in the app. 2. Save the file to your device. 3. Open your email ap... ⇲
 
Bugs issue

OCR functionality struggles with non-English characters

Fix: 1. Ensure that you are using clear, high-contrast writing when scanning. 2. Try writing in a more standardized font or style that may be eas... ⇲

Inconsistent scan quality

Fix: 1. Ensure that you are scanning in a well-lit area to improve image quality. 2. Hold the camera steady and at the correct distance from the... ⇲

Transcription accuracy is not 100%

Fix: 1. Write clearly and legibly, using a dark pen on light paper to improve OCR accuracy. 2. Review and manually correct any errors in the tran... ⇲

Scans sometimes include unwanted background

Fix: 1. Ensure you are scanning against a plain, contrasting background to minimize unwanted elements. 2. Use the cropping tool in the app to rem... ⇲

Scanning multiple pages results in separate PDFs

Fix: 1. Check if there is an option in the app settings to enable multi-page scanning. 2. If not, scan the pages in one go and ensure they are al... ⇲
 
Crashes issue

Rocketbook App crashes when uploading work

Fix: 1. Check your internet connection to ensure it is stable. 2. Try uploading smaller files or fewer pages at a time to see if that resolves th... ⇲
 
Network issue

Difficulty connecting to OneNote

Fix: 1. Ensure that you have the latest version of both the Rocketbook App and OneNote installed. 2. Check your internet connection and try recon... ⇲
 
UI issue

Cannot preview latest scan easily

Fix: 1. After scanning, check the 'Recent' section in the app to find your latest scan. 2. If the preview is not available, try refreshing the ap... ⇲

Rocketbook App is not user-friendly

Fix: 1. Familiarize yourself with the app by exploring the settings and help sections to understand its features better. 2. Look for online tutor... ⇲
 
Ads issue

Popup ads disrupt user experience

Fix: 1. Check if there is an option in the app settings to disable ads or upgrade to a premium version that removes ads. 2. If not, consider usin... ⇲
 
Slow issue

Slow loading when accessing OneDrive

Fix: 1. Ensure you have a stable internet connection. 2. Try accessing OneDrive directly through its app or website to see if the issue is with O... ⇲
 
Storage issue

Limited number of pages in notebooks

Fix: 1. Consider creating multiple notebooks within the app to manage your notes better. 2. Regularly export and archive older notes to free up s... ⇲
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 what users are saying
Good experience
94.9%

Bad experience
2.7%

Neutral
2.3%

~ from our NLP analysis of 29,395 combined software ratings.

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 Private Data Rocketbook App collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics