fix problems on OVID [iphone]

—— Run into issues on OVID? Get help pending when official support gets back to you!

OVID

Info:

company: Docuseek, LLC

: https://www.ovid.tv/contact

: www.ovid.tv

Chat with our AI-based OVID Support

🛠️ Common OVID Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Awkward navigation

Fix: To improve navigation, familiarize yourself with the app's layout. Spend some time exploring the main menu and submenus. Look for a tutorial... ⇲

No trailer option

Fix: Check if there are any settings within the app that allow you to enable trailers. Sometimes, features like trailers may be hidden in the set... ⇲

Network issue

Occasional streaming issues

Fix: Ensure that your internet connection is stable. You can do this by testing your connection speed using a speed test app. If your connection... ⇲

Downloads issue

Download option missing

Fix: Check if the app has any restrictions on downloading content. Some apps only allow downloads for specific titles or require a subscription.... ⇲

Loading issue

Failure to load asset message

Fix: This issue may be related to your internet connection. First, check your Wi-Fi or mobile data connection. If the connection is stable, try l... ⇲

Content issue

Slightly biased representation

Fix: To mitigate the effects of biased representation, actively seek out diverse content within the app. Look for categories or genres that featu... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.7%

Bad experience

5.3%

Neutral

0.0%

~ from our NLP analysis of 38 combined software ratings.

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Private Data OVID collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Search History
- Usage Data
- Diagnostics

Cost of Subscriptions

OVID Subscription: $6.99 Subscribe for access to our entire library
OVID Subscription: $69.99 Subscribe for access to our entire library