fix problems on 신한 슈퍼SOL [iphone]

—— Run into issues on 신한 슈퍼SOL? Get help pending when official support gets back to you!

신한 슈퍼SOL - 신한 유니버설 금융 앱

Info:

company: SHINHAN BANK

: http://m.shinhan.com/rib/mnew/index.jsp

Chat with our AI-based 신한 슈퍼SOL Support

🛠️ Common 신한 슈퍼SOL Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Red and blue color coding for deposits and withdrawals is confusing

Fix: To better understand the color coding, create a simple reference guide for yourself. Write down what each color represents (e.g., red for wi... ⇲

Cannot hide specific amounts on locked phone

Fix: Check the app settings for privacy options. Some apps allow you to hide sensitive information on the lock screen. Look for options like 'Sho... ⇲

Messages issue

Missing transaction messages in history

Fix: Try refreshing the transaction history by pulling down on the screen to reload. This can sometimes resolve issues with missing data. OR I... ⇲

Crashes issue

신한 슈퍼SOL crashes with music player

Fix: Close the music player before opening the banking app. This can help prevent conflicts between the two applications. OR Check for updates... ⇲

신한 슈퍼SOL fails to start or crashes

Fix: Restart your device to clear any temporary glitches that may be causing the app to crash. OR Uninstall and reinstall the app. This can re... ⇲

Compatibility issue

Not working on iOS 8

Fix: If you are using an older device that cannot be updated beyond iOS 8, consider checking if there is an older version of the app that is comp... ⇲

Slow issue

Slow performance

Fix: Clear the app cache if the option is available in the settings. This can help improve performance by removing unnecessary data. OR Close... ⇲

Slow processing compared to other banking apps

Fix: Ensure that your app is updated to the latest version, as updates often include performance improvements. OR Try using the app during off... ⇲

Face ID login issues

Fix: Ensure that Face ID is set up correctly in your device settings. Go to Settings > Face ID & Passcode and make sure the banking app is enable... ⇲

Network issue

SMS verification limits usage on Wi-Fi only devices

Fix: If you have access to a mobile network, temporarily switch to it to receive the SMS verification code. Alternatively, use a friend's phone t... ⇲

신한 슈퍼SOL does not function on Wi-Fi

Fix: Check your Wi-Fi connection to ensure it is stable. Try restarting your router or switching to a different Wi-Fi network if available. OR... ⇲

신한 슈퍼SOL exits immediately on Wi-Fi

Fix: Try resetting your network settings. Go to Settings > General > Reset > Reset Network Settings. This can resolve connectivity issues that ma... ⇲

Freezing issue

Loading screen freezes

Fix: Try clearing the app cache or data if the option is available in the app settings. This can help resolve loading issues. OR Ensure that y... ⇲

Notifications issue

Excessive notification alerts for single transactions

Fix: Check the app's notification settings. You may be able to customize the frequency or type of notifications you receive for transactions. O... ⇲

Delayed transaction notifications

Fix: Check your notification settings to ensure that they are enabled for the app. Go to Settings > Notifications and find the banking app to adj... ⇲

Inconsistent local time handling for notifications

Fix: Check your device's time zone settings. Go to Settings > General > Date & Time and ensure that 'Set Automatically' is enabled. OR If the... ⇲

UI issue

No clipboard support for password entry

Fix: Manually type your password instead of using the clipboard. This can be a temporary workaround until clipboard support is added in future up... ⇲

Poor UI and visibility

Fix: Adjust the display settings on your device. Go to Settings > Display & Brightness and increase the brightness or change the text size for be... ⇲

Updates issue

Frequent app updates required

Fix: Enable automatic updates for the app in the App Store settings. Go to Settings > App Store and toggle on 'App Updates' to ensure you always... ⇲

Security issue

Overall usability issues due to security measures

Fix: Familiarize yourself with the security features of the app. Read through the help section or user guide to understand how to navigate the se... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.2%

Bad experience

12.6%

Neutral

3.2%

~ from our NLP analysis of 95 combined software ratings.

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한투-한국투자증권,MTS,투자,증권,해외주식,주식어플

Private Data 신한 슈퍼SOL collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data