fix problems on PYM [iphone]

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—— Run into issues on PYM? Get help pending when official support gets back to you!

PYM: Real Life Moments Diary
Info:
company: PicYourMoment BV
: https://support.pymapp.com
: pymapp.com
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Notifications issue

notifications do not work consistently

Fix: 1. Check Notification Settings: Go to Settings > Notifications > PYM and ensure that notifications are enabled. Make sure that 'Allow Notifi... ⇲
 
Camera issue

cannot retake photos

Fix: 1. Use the Camera App: If the app does not allow retaking photos, consider using the default Camera app on your iPhone to take photos and th... ⇲

front facing camera issues

Fix: 1. Check Camera Settings: Ensure that the front-facing camera is enabled in the app settings. 2. Test in Other Apps: Open the default Camer... ⇲
 
Downloads issue

difficult to download multiple photos

Fix: 1. Use the Share Feature: If the app allows sharing, select multiple photos and use the share feature to save them to your device. 2. Check... ⇲
 
UI issue

animation before taking a photo is annoying

Fix: 1. Check Settings: Look for any settings related to animations or camera effects in the app. If there’s an option to disable animations, tur... ⇲

PYM layout is outdated

Fix: 1. Explore Settings: Check if there are any layout or theme options in the app settings that can be adjusted for a more modern look. 2. Pro... ⇲

no chronological photo viewing option

Fix: 1. Check App Settings: Look for any settings related to photo organization or viewing options. Some apps allow you to change the view mode.... ⇲
 
Customization issue

no option to skip intro animations

Fix: 1. Look for a Settings Option: Sometimes, apps have a setting to skip intro animations. Check the app settings thoroughly. 2. Use the App R... ⇲

limited editing options for photos

Fix: 1. Use Third-Party Editing Apps: Consider using dedicated photo editing apps like Snapseed or Adobe Lightroom for more advanced editing opti... ⇲
 
Settings issue

location detection is inaccurate

Fix: 1. Check Location Settings: Go to Settings > Privacy > Location Services and ensure that PYM has permission to access your location. Set it... ⇲
 
Backup issue

no way to sign in or back up photos

Fix: 1. Use iCloud: Ensure that your iPhone is set to back up photos to iCloud. Go to Settings > [Your Name] > iCloud > Photos and enable 'iCloud... ⇲
 
Privacy issue

cannot view friends' albums

Fix: 1. Check Privacy Settings: Ensure that your friends have shared their albums with you. They may need to adjust their privacy settings within... ⇲
 
Uploads issue

no option to upload photos anytime

Fix: 1. Use the Camera App: Take photos using the default Camera app and upload them to PYM when the option is available. 2. Check for Updates:... ⇲
 
Glitches issue

glitches when accessing old photos

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage, find PYM, and select it. If there’s an option to offload the app, do that. Th... ⇲
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 what users are saying
Good experience
75.0%

Bad experience
18.8%

Neutral
6.3%

~ from our NLP analysis of 16 combined software ratings.

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 Private Data PYM collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Contact Info
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. PYM+ monthly subscription: $2.99 Monthly subscription to PYM+
  2. 10 Extra pictures: $1.99 10 Extra pictures
  3. PYM+ yearly subscription: $14.99 Yearly subscription to PYM+
  4. PYM+ lifetime subscription: $79.99 Lifetime subscription to PYM+
  5. 25 Extra pictures: $3.99 25 Extra pictures