fix problems on YEGO Mobility [iphone]

—— Run into issues on YEGO Mobility? Get help pending when official support gets back to you!

YEGO Mobility

Info:

company: YEGO Urban Mobility SL

: http://www.rideyego.com/faq

: www.rideyego.com

Chat with our AI-based YEGO Mobility Support

🛠️ Common YEGO Mobility Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficult account verification process

Fix: Ensure that you have all required documents ready before starting the verification process. This typically includes a valid ID, proof of add... ⇲

Inability to use non-EU driving licenses

Fix: Check if YEGO Mobility has updated its policy regarding non-EU driving licenses. If they have recently changed their terms, you may need to... ⇲

Uploads issue

Repeated document upload failures

Fix: Ensure that your internet connection is stable when uploading documents. A weak connection can lead to upload failures. Try switching to a d... ⇲

Slow issue

Slow document validation

Fix: Be patient, as document validation can take time, especially during peak usage hours. However, if it seems excessively slow, try logging out... ⇲

Support issue

Lack of customer support options

Fix: Explore all available support options within the app, such as FAQs, help sections, or community forums. These resources may provide answers... ⇲

Privacy issue

Data deletion requests not honored

Fix: Review the app's privacy policy to understand the process for data deletion requests. Ensure that you are following the correct procedure as... ⇲

Discriminatory rental policies

Fix: Review the rental policies thoroughly to understand the criteria for renting a scooter. If you believe a policy is discriminatory, document... ⇲

Bugs issue

Inconsistent app performance

Fix: Make sure your device's operating system is up to date, as outdated software can lead to performance issues. Check for updates in your devic... ⇲

Gameplay issue

Poor condition of scooters

Fix: Before renting a scooter, inspect it for any visible damage or issues. If you notice any problems, take photos and report them through the a... ⇲

Payments issue

High fines for non-compliance

Fix: Familiarize yourself with the rental policies and local regulations regarding scooter use. Make sure to follow all rules to avoid fines. Thi... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.2%

Bad experience

5.0%

Neutral

0.7%

~ from our NLP analysis of 417 combined software ratings.

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Private Data YEGO Mobility collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics