fix problems on MyBrookdale [iphone]

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—— Run into issues on MyBrookdale ? Get help pending when official support gets back to you!

MyBrookdale Mobile
Info:
company: Brookdale Community College
: https://www.brookdalecc.edu/oit/brookdalemobile/
: www.brookdalecc.edu
Chat with our AI-based MyBrookdale Support
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Account issue

unable to access grades

Fix: 1. Check for app updates: Go to the App Store and ensure you have the latest version of MyBrookdale Mobile, as updates may fix access issues... ⇲

unable to view schedule

Fix: 1. Ensure you are logged in correctly: Double-check your login credentials and try logging out and back in to refresh your session. 2. Check... ⇲

lacks email access

Fix: 1. Use the web version: If the app does not support email access, try accessing your email through the web browser on your iPhone for full f... ⇲
 
Freezing issue

MyBrookdale freezes on sign in screen

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to access the app switcher, then swipe MyBr... ⇲
 
Updates issue

poor performance after iOS updates

Fix: 1. Restart your iPhone: After an iOS update, a restart can help clear temporary files and improve performance. 2. Check for app updates: Go... ⇲
 
UI issue

navigation issues

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand its navigation structure. Look for a help or tu... ⇲
 
Loading issue

MyBrookdale does not load

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try switching networks... ⇲
 
Login issue

requires constant re-login

Fix: 1. Check app settings: Look for any settings related to session timeouts or remember me options and adjust them if available. 2. Update the... ⇲
 
Storage issue

MyBrookdale takes up unnecessary space

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > MyBrookdale Mobile. Offload the app to clear cache, which can free up space... ⇲
 
Features issue

limited functionality

Fix: 1. Check for app updates: Go to the App Store and ensure you have the latest version of MyBrookdale Mobile, as updates may add new features... ⇲

no campus map integration

Fix: 1. Use the web version: If the app does not include a campus map, check the official website for a downloadable map or an interactive versio... ⇲
 
Support issue

tech support unhelpful

Fix: 1. Utilize online resources: Look for FAQs, user forums, or community support pages related to MyBrookdale Mobile for potential solutions to... ⇲
 
Network issue

MyBrookdale times out

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try switching networks... ⇲
 
Performance issue

inconsistent performance

Fix: 1. Restart your iPhone: A restart can help clear temporary files and improve app performance. 2. Check for app updates: Go to the App Store... ⇲

web version faster than app

Fix: 1. Use the web version: If the web version is faster, consider using it for tasks that require speed and efficiency until the app performanc... ⇲
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 what users are saying
Bad experience
70.4%

Good experience
25.9%

Neutral
3.7%

~ from our NLP analysis of 27 combined software ratings.

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 Private Data MyBrookdale collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data