fix problems on BNI [iphone]

—— Run into issues on BNI ? Get help pending when official support gets back to you!

BNI Mobile Banking

Info:

company: PT. BANK NEGARA INDONESIA (PERSERO) TBK.

: http://www.bni.co.id

Chat with our AI-based BNI Support

🛠️ Common BNI Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

BNI constantly locks accounts

Fix: If your account is being locked frequently, ensure that you are entering the correct password and not exceeding the maximum number of login... ⇲

Frequent password changes required

Fix: To manage frequent password changes, create a strong password that you can remember easily. Use a combination of letters, numbers, and symbo... ⇲

Payments issue

Errors during money transfers

Fix: Before initiating a transfer, ensure that you have a stable internet connection. If you encounter an error, try restarting the app or your d... ⇲

No option to select amount for purchases

Fix: If the app does not allow you to select an amount for purchases, check if there are any preset amounts available. If not, consider using the... ⇲

Registration issue

Registration process fails

Fix: Ensure that you are entering all required information correctly during the registration process. Double-check for any typos or missing field... ⇲

Login requires branch visit

Fix: If the app requires you to visit a branch for login, ensure that you have completed all necessary steps for online banking activation. Check... ⇲

Biometric login fails

Fix: If biometric login fails, ensure that your fingerprint or facial recognition settings are correctly set up in your iPhone settings. Go to Se... ⇲

Network issue

Connection issues during transfers

Fix: Ensure that you have a stable internet connection before initiating a transfer. If you are on Wi-Fi, try switching to mobile data or vice ve... ⇲

Compatibility issue

Incompatibility with certain iPhone models

Fix: Check the app's compatibility requirements in the App Store. If your iPhone model is not supported, consider updating your device's iOS to t... ⇲

UI issue

Unresponsive buttons

Fix: If buttons in the app are unresponsive, try restarting the app. If that doesn't work, restart your iPhone to clear any temporary glitches th... ⇲

UI needs improvement

Fix: If you find the user interface difficult to navigate, take some time to explore the app's features and layout. Familiarizing yourself with t... ⇲

Bugs issue

Frequent error messages

Fix: If you are receiving frequent error messages, try clearing the app's cache and data. Go to your iPhone settings, find the BNI Mobile Banking... ⇲

Points redemption issues

Fix: If you are having trouble redeeming points, ensure that you have enough points available for the redemption. Check the terms and conditions... ⇲

Notifications issue

Annoying notifications

Fix: To manage notifications, go to your iPhone's Settings, select Notifications, find the BNI Mobile Banking app, and adjust the notification se... ⇲

Installation issue

Inability to delete app

Fix: If you are unable to delete the app, try restarting your iPhone and then attempt to delete it again by pressing and holding the app icon unt... ⇲

Freezing issue

BNI freezes

Fix: If the app freezes, try closing the app completely and reopening it. You can do this by double-tapping the home button (or swiping up from t... ⇲