fix problems on Acuity Scheduling Client [iphone]

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—— Run into issues on Acuity Scheduling Client? Get help pending when official support gets back to you!

Acuity Scheduling Client
Info:
company: Squarespace, Inc.
: https://support.squarespace.com/
: www.squarespace.com
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UI issue

Layout is unintuitive

Fix: If the layout feels unintuitive, take some time to explore the 'Help' section within the app. There are often tutorials and guides that can... ⇲

Cannot book multiple services at once

Fix: Currently, the app may not support booking multiple services in one go. As a workaround, you can instruct clients to book each service separ... ⇲

Color-coded labels not visible

Fix: If color-coded labels are not visible, check your app settings to ensure that color coding is enabled. If it is enabled and still not visibl... ⇲

Clunky email interface for calendar invites

Fix: If the email interface feels clunky, consider using a different email client for sending invites. You can copy the appointment details and m... ⇲
 
Customization issue

No option to personalize experience

Fix: While personalization options may be limited, you can customize your appointment types and client intake forms to better reflect your brand.... ⇲

No waitlist option

Fix: Currently, if there is no waitlist option, consider using a workaround by creating a separate appointment type labeled 'Waitlist'. You can m... ⇲
 
Login issue

Constantly logs out

Fix: If the app is logging you out frequently, check your device settings to ensure that the app is allowed to run in the background. You can als... ⇲
 
Bugs issue

Add to Google Calendar function doesn't work

Fix: If the 'Add to Google Calendar' function is not working, ensure that your Google account is properly linked in the app settings. Go to 'Inte... ⇲

Upcoming appointments not showing

Fix: If upcoming appointments are not showing, check your filters in the calendar view. Ensure that you have not accidentally filtered out certai... ⇲

Appointments not populating correctly

Fix: If appointments are not populating correctly, check your time zone settings in the app. Ensure that your time zone matches your location. If... ⇲

Inconsistent upcoming appointments display

Fix: For inconsistent displays of upcoming appointments, check your app settings to ensure that all relevant notifications and calendar views are... ⇲
 
Glitches issue

Glitchy performance

Fix: For glitchy performance, first try clearing the app cache. Go to your device settings, find the Acuity Scheduling app, and select 'Clear Cac... ⇲
 
Settings issue

Cannot permanently remove service providers

Fix: To remove service providers, go to the 'Providers' section in your settings. If you cannot remove them, try deactivating their account inste... ⇲

Issues with deleting businesses

Fix: If you are having trouble deleting a business, ensure that you have administrative privileges. If you do, try logging out and back in, or cl... ⇲
 
Crashes issue

Acuity Scheduling Client crashes frequently

Fix: If the app crashes frequently, ensure that your device's operating system is up to date. Additionally, try uninstalling and reinstalling the... ⇲
 
Loading issue

Delay when entering the app

Fix: If there is a delay when entering the app, try clearing the app cache and ensuring that your device has sufficient storage space. You can al... ⇲
 
Slow issue

Laggy performance

Fix: For laggy performance, ensure that your device is not running too many background applications. Close any unnecessary apps and try restartin... ⇲
 
Notifications issue

No alerts for new appointments

Fix: To enable alerts for new appointments, check your notification settings in the app. Ensure that notifications are turned on for new bookings... ⇲
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 what users are saying
Bad experience
46.0%

Good experience
38.9%

Neutral
15.1%

~ from our NLP analysis of 126 combined software ratings.

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 Private Data Acuity Scheduling Client collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info