fix problems on Classical Archives [iphone]

—— Run into issues on Classical Archives? Get help pending when official support gets back to you!

Classical Archives

Info:

company: Classical Archives LLC

: https://secure.classicalarchives.com/message.html

Chat with our AI-based Classical Archives Support

🛠️ Common Classical Archives Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Classical Archives freezes when adding to playlist

Fix: 1. Restart the app: Close the Classical Archives app completely by swiping it away in the app switcher. Then, reopen the app and try adding... ⇲

Music stops when app is minimized or phone is locked

Fix: 1. Check background app refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for Classical Archives. This all... ⇲

Compatibility issue

Not compatible with voiceover for visually impaired users

Fix: 1. Enable VoiceOver: Go to Settings > Accessibility > VoiceOver and turn it on. Test if the app responds to VoiceOver commands. If it does n... ⇲

Support issue

Contact us link does not work

Fix: 1. Check internet connection: Ensure your device is connected to the internet. Sometimes, a poor connection can prevent links from working.... ⇲

Syncing issue

Playlists not accessible from the app

Fix: 1. Sync your playlists: Ensure that your playlists are synced with your account. Log out and log back in to refresh the app's data. OR 2.... ⇲

Crashes issue

Classical Archives crashes when jumping to selection in queue

Fix: 1. Restart the app: Close the app completely and reopen it. This can help clear any temporary glitches causing the crash. OR 2. Reduce qu... ⇲

Crashes when skipping to next item in queue

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > Classical Archives and offload the app to clear cache. Reinstall if necessar... ⇲

Trouble logging in to create an account

Fix: 1. Reset password: If you are having trouble logging in, try resetting your password through the app or website. Follow the prompts to recei... ⇲

Gameplay issue

Only allows 1-minute previews

Fix: 1. Check subscription status: Ensure that you have an active subscription that allows full access to music. If not, consider upgrading your... ⇲

Playback features are limited

Fix: 1. Explore settings: Check the app settings for any options to enhance playback features, such as repeat or shuffle modes. OR 2. Use alte... ⇲

Customization issue

Cannot edit or add to playlists as on the website

Fix: 1. Use the website: If the app does not allow editing, use the Classical Archives website to manage your playlists. Log in through a browser... ⇲

Bugs issue

Songs removed from queue after playback

Fix: 1. Check queue settings: Look for any settings related to queue behavior in the app. Some apps have options to keep songs in the queue after... ⇲