fix problems on Skipio Messaging [iphone]

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—— Run into issues on Skipio Messaging? Get help pending when official support gets back to you!

Skipio Messaging
Info:
company: Skipio, LLC
: https://skipio.com
: skipio.com
Chat with our AI-based Skipio Messaging Support
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Notifications issue

Notifications not working

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Skipio Messaging. Ensure that 'Allow Notifications' is turned on and that t... ⇲
 
Freezing issue

Skipio Messaging freezes or glitches

Fix: 1. Force Close the App: Swipe up from the bottom of the screen and pause in the middle to access the app switcher. Swipe up on Skipio Messag... ⇲
 
Customization issue

Cannot edit campaigns from the app

Fix: 1. Use the Desktop Version: If editing campaigns is crucial, consider using the desktop version of Skipio Messaging until the app functional... ⇲

No character count for messages

Fix: 1. Use a Third-Party Character Counter: Before sending messages, copy your text into a character counter app or website to check the charact... ⇲

Limited functionality for group management

Fix: 1. Use the Desktop Version: For more advanced group management features, consider using the desktop version of Skipio Messaging. 2. Create S... ⇲
 
Audio issue

Inability to call contacts from address book

Fix: 1. Manually Dial: Use the Contacts app to find the number and dial it manually. 2. Check Permissions: Go to Settings > Privacy > Contacts an... ⇲
 
Syncing issue

Sync issues between mobile and desktop

Fix: 1. Ensure Both Devices are Connected: Make sure both your mobile device and desktop are connected to the internet. 2. Log Out and Log Back I... ⇲
 
Messages issue

Scheduled messages not sending

Fix: 1. Check Scheduled Time: Ensure that the scheduled time is set correctly and that your device is connected to the internet at that time. 2.... ⇲
 
UI issue

Difficulties in navigating the app

Fix: 1. Explore the App: Spend some time exploring the app's features and layout to familiarize yourself with its navigation. 2. Check for Tutori... ⇲

Confusing user interface

Fix: 1. Take Time to Learn: Spend time getting accustomed to the interface. Try to use the app regularly to become more familiar with its layout... ⇲
 
Support issue

No mechanism to report issues

Fix: 1. Use In-App Feedback: If available, use any feedback option within the app to report issues you encounter. 2. Document Issues: Keep a reco... ⇲

Lack of customer support for downgrades

Fix: 1. Review Account Settings: Check your account settings within the app for any options related to downgrading your plan. 2. Use Online Resou... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure All Devices are Updated: Make sure that all devices (mobile and desktop) are running the latest version of the app and operating s... ⇲
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 what users are saying
Good experience
67.2%

Bad experience
23.2%

Neutral
9.6%

~ from our NLP analysis of 125 combined software ratings.

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 Private Data Skipio Messaging collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics