fix problems on EVV Plus [iphone]

—— Run into issues on EVV Plus? Get help pending when official support gets back to you!

EVV Plus

Info:

company: Sestra Solutions Inc.

: https://sestrasolutions.com/contact.html

: sestrasolutions.com

Chat with our AI-based EVV Plus Support

🛠️ Common EVV Plus Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

EVV Plus has not been updated in over a year

Fix: Check for any available updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if E... ⇲

Signature screen requires horizontal phone orientation

Fix: To work around the horizontal orientation requirement, you can rotate your phone to landscape mode when accessing the signature screen. This... ⇲

Bugs issue

Next button on signature screen does not always work

Fix: Try tapping the 'Next' button multiple times or ensuring that the signature is fully captured before pressing it. Sometimes, the app may req... ⇲

UI issue

Scrolling is sometimes required on signature screen

Fix: If scrolling is necessary, try adjusting your phone's display settings. Go to Settings > Display & Brightness and adjust the text size or di... ⇲

Customization issue