fix problems on Secret Shopper [iphone]

—— Run into issues on Secret Shopper ? Get help pending when official support gets back to you!

Secret Shopper ®

Info:

company: Secret Shopper ®

: https://www.secretshopper.com/info/shoppers/shopperContact

Chat with our AI-based Secret Shopper Support

🛠️ Common Secret Shopper Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Secret Shopper freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhone X and later) to view all open apps. Swipe u... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Secret Shopper, and select 'Offload App'. This will remove the app but k... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: If the app allows, look for options to download specific content while connected to Wi-Fi. This way, yo... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of Secret Shopper by checking for updates in the App Store. Developers often rele... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if the app has a help or FAQ section that can provide answers to common issues. 2. Search online forums: Look... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Secret Shopper and ensure that notifications are enabled. Adjust the settin... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Verify that your iPhone meets the minimum system requirements for the app. If not, consider upgrading your dev... ⇲

UI issue

cluttered user interface

Fix: 1. Customize settings: Explore the app's settings to see if you can adjust the layout or hide features you do not use frequently, which can... ⇲

Customization issue

lack of customization options

Fix: 1. Explore app settings: Check the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2.... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for Secret Shopper to reduce battery usag... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

61.5%

Bad experience

31.3%

Neutral

7.3%

~ from our NLP analysis of 96 combined software ratings.

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Private Data Secret Shopper collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
- Sensitive Info