fix problems on RMC2020 [iphone]

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—— Run into issues on RMC2020? Get help pending when official support gets back to you!

RMC2020
Info:
company: ReserveMyCourt, LLC
: https://rmc2020.reservemycourt.com/
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UI issue

Inability to see available clinics

Fix: Navigate to the clinics section of the app and ensure that filters are set correctly to display available clinics. If clinics are not showin... ⇲

Complete inability to reserve a court

Fix: Double-check that you are logged into your account and that your payment method (if required) is up to date. Sometimes, reservation issues s... ⇲

Difficult navigation in the main menu

Fix: Take a moment to explore the app's layout and familiarize yourself with the menu options. Look for a tutorial or help section that may guide... ⇲

Lack of visibility for court availability

Fix: Check if there are any filters or settings in the app that need to be adjusted to display court availability. Sometimes, toggling these sett... ⇲

No option to edit reservations

Fix: Look for an 'Edit' button or option in your reservation details. If it’s not available, check the app’s help section for guidance on modifyi... ⇲

Scrolling issues in amenities section

Fix: Try closing and reopening the app to see if that resolves the scrolling issue. If it persists, check for any app updates that may address th... ⇲

Inability to view who has reserved courts

Fix: Check if there is a 'Reservations' or 'Court Schedule' section in the app that may provide this information. Sometimes, this feature is hidd... ⇲

No multiple-court view

Fix: Look for a setting in the app that allows you to toggle between single and multiple court views. If this feature is not available, it may be... ⇲

User-unfriendly interface

Fix: Take time to explore the app and familiarize yourself with its layout. Look for any tutorials or guides that may help you understand how to... ⇲

Long reservation process

Fix: Prepare all necessary information (like date, time, and court preference) before starting the reservation process to make it quicker. OR... ⇲

Non-intuitive steps for changing reservations

Fix: Review the app’s help section for specific instructions on changing reservations. Sometimes, the steps are outlined in FAQs or user guides.... ⇲

Overall poor user experience

Fix: Take note of specific pain points and try to adapt your usage to minimize frustration, such as using alternative methods for reservations or... ⇲
 
Installation issue

RMC2020 installation issues on iPhone

Fix: Ensure your iPhone has enough storage space by going to Settings > General > iPhone Storage. If space is low, delete unnecessary apps or fil... ⇲
 
Account issue

Password reset issues

Fix: Ensure you are entering the correct email associated with your account. Check your spam folder for the reset email if you don’t see it in yo... ⇲
 
Slow issue

Clunky and slow performance

Fix: Clear the app cache by going to your iPhone settings, selecting the app, and choosing to clear cache if available. This can help improve per... ⇲
 
Updates issue

Unresponsive app after update

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
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 what users are saying
Bad experience
78.9%

Good experience
15.8%

Neutral
5.3%

~ from our NLP analysis of 19 combined software ratings.

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 Private Data RMC2020 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics