fix problems on BiggerCity [iphone]

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—— Run into issues on BiggerCity? Get help pending when official support gets back to you!

BiggerCity
Info:
company: BCPI
: https://www.biggercity.com/app/help
: www.biggercityapp.com
Chat with our AI-based BiggerCity Support
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Privacy issue

Limited blocking options for non-premium users

Fix: 1. Review current blocking options: Go to the app settings and check what blocking options are available to you as a non-premium user. Make... ⇲

Invasive data collection practices

Fix: 1. Review privacy settings: Go to the app settings and review what data is being collected. Adjust your privacy settings to limit data shari... ⇲
 
Notifications issue

Notifications not received until app is opened

Fix: 1. Check notification settings: Go to Settings > Notifications > BiggerCity and ensure that notifications are enabled. Make sure 'Allow Noti... ⇲

Unwanted notifications for blocked users

Fix: 1. Review your block list: Go to the app settings and check your block list to ensure that the users you want to block are correctly listed.... ⇲
 
Messages issue

Messages lag and appear in wrong order

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can cause message delays. Switch betwe... ⇲

Messages deleted after a few months

Fix: 1. Save important messages: Regularly back up important conversations by taking screenshots or copying and pasting them into a notes app. 2.... ⇲
 
Security issue

Touch ID and Face ID not functioning

Fix: 1. Check device settings: Go to Settings > Face ID & Passcode (or Touch ID & Passcode) and ensure that BiggerCity is enabled under 'Use Face... ⇲
 
Customization issue

Limited character count for profiles

Fix: 1. Optimize your profile text: Focus on using concise language to convey your message within the character limit. Prioritize the most import... ⇲
 
UI issue

Confusing user interface

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. This can help reduce co... ⇲
 
Registration issue

Email and phone verification required for sign-up

Fix: 1. Use a valid email and phone number: Ensure you are using a valid email address and phone number that you have access to for verification... ⇲
 
Account issue

Limited access to certain features for non-premium users

Fix: 1. Maximize free features: Familiarize yourself with the features available to non-premium users and make the most of them. 2. Participate i... ⇲
 
Compatibility issue

Forum not available in the app

Fix: 1. Access the forum via a web browser: Use your mobile web browser to access the BiggerCity website and navigate to the forum section. 2. Bo... ⇲

BiggerCity lacks full functionality compared to website

Fix: 1. Use the website for full functionality: If you need features that are not available in the app, access the BiggerCity website through a m... ⇲
 
Network issue

Connection issues

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.1%

Bad experience
7.9%

Neutral
6.0%

~ from our NLP analysis of 6,041 combined software ratings.

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 Private Data BiggerCity collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Premium: 1 month: $8.99 1-month Premium subscription
  2. Premium: 1 year: $54.99 1-year Premium subscription
  3. Premium: 3 months: $21.99 3-month Premium subscription
  4. Premium: 6 months: $32.99 6-month Premium subscription
  5. Coins: 1,000: $4.99 1,000 virtual coins package
  6. Coins: 2,000: $9.99 2,000 virtual coins package
  7. Coins: 4,000: $19.99 4,000 virtual coins package
  8. Coins: 10,000: $39.99 10,000 virtual coins package
  9. Coins: 18,000: $59.99 18,000 virtual coins package
  10. Coins: 33,600: $99.99 33,600 virtual coins package