fix problems on Moen Smart Water Network [iphone]

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Moen Smart Water Network
Info:
company: Moen Incorporated
: http://www.moen.com/customer-support
: www.moen.com
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UI issue

Incorrect time zone displayed

Fix: 1. Go to your iPhone's Settings > General > Date & Time. Ensure that 'Set Automatically' is enabled. 2. If it is already enabled, try toggl... ⇲

Inconsistent data display

Fix: 1. Ensure that your internet connection is stable. Test your Wi-Fi speed and reliability. 2. Restart the app to refresh the data display.... ⇲
 
Settings issue

Moen Smart Water Network does not save settings

Fix: 1. Ensure that you are logged into your account in the app. If not, log in and try saving your settings again. 2. Check if there are any up... ⇲

Moen Smart Water Network stuck in metric measurements

Fix: 1. Go to the app settings and look for measurement units. Change the setting from metric to imperial if available. 2. If there is no option... ⇲

Moen Smart Water Network does not retain user configurations

Fix: 1. Ensure you are logged into your account in the app, as configurations may not save without an account. 2. Check for app updates that may... ⇲
 
Updates issue

Firmware update issues

Fix: 1. Ensure that your devices are connected to Wi-Fi and powered on. 2. In the app, navigate to the firmware update section and check for ava... ⇲
 
Support issue

Slow technical support response

Fix: 1. Check the app for any FAQs or troubleshooting guides that may address your issue. 2. Use the app's community forums or user groups for p... ⇲
 
Bugs issue

Moen Smart Water Network does not categorize water usage correctly

Fix: 1. Ensure that all devices are properly set up and connected to the app. 2. Check the settings in the app to see if there are options for c... ⇲

Scheduling functionality is unreliable

Fix: 1. Double-check the scheduling settings in the app to ensure they are set correctly. 2. Restart the app to see if that resolves any tempora... ⇲

Inaccurate water usage reporting

Fix: 1. Ensure that all devices are properly calibrated and connected to the app. 2. Check for any firmware updates for the devices that may imp... ⇲
 
Audio issue

Voice commands are overly sensitive

Fix: 1. Check the sensitivity settings in the app, if available, and adjust them accordingly. 2. Ensure that the microphone on your device is cl... ⇲
 
Compatibility issue

Multiple apps required for different devices

Fix: 1. Check if the Moen app has an option to integrate or manage multiple devices within a single app. 2. Look for updates or announcements fr... ⇲

Moen Smart Water Network does not integrate with HomeKit

Fix: 1. Check for any updates to the Moen app that may include HomeKit integration. 2. Look for any settings within the app that may allow for i... ⇲
 
Network issue

Difficulties with Wi-Fi connectivity

Fix: 1. Ensure that your Wi-Fi network is functioning properly. Restart your router if necessary. 2. Check that your devices are within range of... ⇲
 
Syncing issue

Moen Smart Water Network fails to refresh data automatically

Fix: 1. Check your internet connection to ensure it is stable. 2. In the app settings, look for options related to data refresh and ensure they... ⇲
 
Customization issue

Manual control of water flow is limited

Fix: 1. Check the app settings to see if there are options to adjust manual control settings. 2. Ensure that your devices are updated to the lat... ⇲
 
Notifications issue

Inability to edit notification settings

Fix: 1. Go to the app settings and look for notification preferences. Ensure you are logged in to access these settings. 2. Check your iPhone's... ⇲
 
Installation issue

Setup process is frustrating and time-consuming

Fix: 1. Follow the setup instructions carefully, ensuring that all devices are powered on and within range. 2. Watch tutorial videos or read use... ⇲
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 what users are saying
Good experience
68.4%

Bad experience
24.4%

Neutral
7.2%

~ from our NLP analysis of 839 combined software ratings.

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 Private Data Moen Smart Water Network collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics