—— Run into issues on Quranic? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the app has a 'Save Progress' feature in the settings. If it does, ensure it is enabled. If not, try closing the app completely and... ⇲
Fix: After completing a quiz, ensure you are tapping the 'Submit' or 'Finish' button if available. If the app does not have this feature, try res... ⇲
Fix: Avoid swiping during quizzes. Instead, use the navigation buttons if available. If swiping is necessary, try to swipe gently to see if the c... ⇲
Fix: Try tapping on the selected answer again to see if it deselects. If this does not work, check if there is a reset button or option to clear... ⇲
Fix: Check the app settings to see if there is an option to enable translations regardless of hearts. If not, try to regain hearts by completing... ⇲
Fix: Force close the app by swiping it away in the app switcher and then reopening it. This can sometimes resolve startup issues. OR If the bu... ⇲
Fix: Try using a finger swipe motion rather than dragging. If the scrolling is still difficult, check if there is a 'Scroll to Top' button availa... ⇲
Fix: Check if there is an option to review answers after submission. If not, try to take notes on your answers and review them manually after com... ⇲
Fix: Check if the app has a vocabulary or learned words section in the settings or main menu. If it does not, consider creating your own list usi... ⇲
Fix: If the app allows, provide feedback through the app's feedback feature to suggest including real Arabic words. Meanwhile, supplement your le... ⇲
Fix: Check the app for any updates that may include new lessons. If Shadda lessons are not available, look for online resources or YouTube tutori... ⇲
Fix: Explore other sections of the app to see if there are hidden stories or additional content. If the app has a community feature, check if use... ⇲
Fix: Try closing other apps running in the background to free up memory. If the app continues to freeze, restart your iPhone to clear any tempora... ⇲
Fix: Check for app updates in the App Store, as developers often release patches for bugs. If an update is available, install it to see if it res... ⇲