fix problems on The Document Converter [iphone]

—— Run into issues on The Document Converter? Get help pending when official support gets back to you!

The Document Converter

Info:

company: Float Tech, LLC

: https://float.support/the-document-converter

Chat with our AI-based The Document Converter Support

🛠️ Common The Document Converter Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Uploaded files are randomly sorted in history

Fix: To sort your uploaded files in a more organized manner, try renaming the files with a prefix that indicates the order you want them to appea... ⇲

No option to delete multiple files at once

Fix: If the app does not support bulk deletion, you can delete files one by one. Go to the history section, swipe left on the file you want to de... ⇲

Compatibility issue

Conversion fails for certain file types

Fix: Check the supported file types in the app's documentation or settings. If your file type is not supported, consider converting it to a compa... ⇲

The Document Converter does not support direct conversion from web

Fix: As a workaround, download the files from the web to your device first, then upload them to The Document Converter for conversion. OR Look... ⇲

Network issue

Slow conversion with poor internet connection

Fix: If you are experiencing slow conversion speeds, try switching to a stronger Wi-Fi network or using mobile data if available. A stable connec... ⇲

Payments issue

The Document Converter requires subscription for basic functionality

Fix: Review the features included in the free version and see if they meet your needs. If not, consider whether the subscription offers a free tr... ⇲

Limited functionality without premium version

Fix: Explore the features available in the free version and see if they can meet your needs. You may find that you can work around some limitatio... ⇲

Support issue

Customer support is unresponsive

Fix: Check the app's FAQ or help section for common issues and solutions. Many times, you can find answers to your questions without needing to c... ⇲

Crashes issue

The Document Converter crashes on launch

Fix: Try restarting your iPhone. This can clear temporary glitches that may be causing the app to crash. After restarting, try launching the app... ⇲

Bugs issue

Inconsistent performance with file conversions

Fix: Ensure that you are using the latest version of the app, as updates often improve performance and fix bugs. Check the App Store for any avai... ⇲

Errors during conversion process

Fix: Ensure that the files you are trying to convert are not corrupted. Try opening them in another app to verify their integrity before uploadin... ⇲

Customization issue

No bulk conversion option

Fix: If bulk conversion is not supported, consider converting files in smaller batches. Select a few files at a time to convert instead of trying... ⇲

UI issue

The Document Converter does not rotate with iPad orientation

Fix: Check your iPad's orientation lock settings. Swipe down from the top-right corner to access the Control Center and ensure that the orientati... ⇲