fix problems on Soul Knight Prequel [iphone]

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—— Run into issues on Soul Knight Prequel? Get help pending when official support gets back to you!

Soul Knight Prequel
Info:
company: ChillyRoom
: http://www.chillyroom.com/en
: prequel.chillyroom.com
Chat with our AI-based Soul Knight Prequel Support
   Hello! How can I assist you?  

characters left:
 
Glitches issue

Multiplayer glitches

Fix: 1. Ensure all players are using the same version of the game. Update if necessary. 2. Check your internet connection and ensure it is stable... ⇲
 
Network issue

Connection errors every minute

Fix: 1. Check your internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Restart your router if you are on... ⇲

Server errors during gameplay

Fix: 1. Check the game’s official social media or community pages for any server maintenance announcements. 2. Restart the game to reconnect to t... ⇲

Disconnecting prompt in single player

Fix: 1. Ensure your device is not running low on memory. Close unused apps to free up resources. 2. Restart your device to refresh the system.... ⇲

Network issues

Fix: 1. Check your internet connection and switch between Wi-Fi and cellular data. 2. Restart your router or modem if you are on Wi-Fi. OR 1.... ⇲
 
Gameplay issue

Characters not sharing resources

Fix: 1. Ensure that all players are in the same game session and that resource sharing is enabled in the game settings. 2. Restart the game and c... ⇲

Gameplay feels different from original

Fix: 1. Review the game’s patch notes or updates to understand the changes made. 2. Adjust your gameplay style to adapt to the new mechanics intr... ⇲

Gold is useless

Fix: 1. Focus on upgrading characters or purchasing items that enhance gameplay, even if gold seems less valuable. 2. Engage with the community t... ⇲

Inability to downgrade legendary fragments

Fix: 1. Review the game’s mechanics regarding legendary fragments to understand their intended use. 2. Focus on collecting and using fragments st... ⇲

Multiplayer function needs improvement

Fix: 1. Experiment with different multiplayer modes to find one that works best for you. 2. Engage with friends to create a stable multiplayer en... ⇲

Lack of fun aspects from original game

Fix: 1. Explore different game modes or challenges that may offer a more enjoyable experience. 2. Engage with the community to discover tips and... ⇲
 
UI issue

Tedious introductory screens for new characters

Fix: 1. Familiarize yourself with the character abilities and gameplay mechanics through online guides or videos to speed up the learning process... ⇲
 
Bugs issue

Lost treasure chests after cutscene

Fix: 1. Restart the game and check if the treasure chests reappear. 2. Ensure you are not skipping cutscenes, as this may affect the game state.... ⇲
 
Audio issue

Music pauses when opening app

Fix: 1. Check your device’s audio settings to ensure that background audio is enabled. 2. Restart the app to see if the issue resolves itself.... ⇲
 
Support issue

Compensation for outages requires prior progress

Fix: 1. Keep track of your progress and document any outages to ensure you can claim compensation if needed. 2. Engage with the community to shar... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.1%

Bad experience
5.0%

Neutral
1.8%

~ from our NLP analysis of 4,118 combined software ratings.

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 Private Data Soul Knight Prequel collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. A Pile of Fish Chips: $4.99 Get 330 Fish Chips
  2. A Handful of Fish Chips: $0.99 Get 60 Fish Chips
  3. A Mound of Fish Chips: $9.99 Get 760 Fish Chips
  4. A Chestful of Fish Chips: $17.99 Get 1480 Fish Chips
  5. A Large Chestful of Fish Chips: $89.99 Get 7580 Fish Chips
  6. Armor Pro. Bundle: $0.99 Armor Pro. Bundle*1
  7. Executive Membership: $12.99 Executive Membership*1
  8. Star Membership: $7.99 Star Membership*1
  9. Weapon Pro. Bundle: $0.99 Weapon Pro. Bundle*1
  10. Stellar Bundle I: $0.99 Stellar Bundle I*1