—— Run into issues on Central Bank ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To work around the inability to paste account numbers, you can manually type the account number into the field. If you have the account numb... ⇲
Fix: Try to minimize the number of apps running in the background. Double-click the home button (or swipe up from the bottom on newer iPhones) to... ⇲
Fix: Clear the app's cache by uninstalling and reinstalling the app. This can help improve performance by removing any accumulated data that may... ⇲
Fix: If you are locked out, try resetting your password. Go to the login screen, tap on 'Forgot Password?', and follow the prompts to reset it. T... ⇲
Fix: Check if the app has a specific section for credit card information. Navigate through the app's menu to find 'Accounts' or 'Cards' to see if... ⇲
Fix: Take some time to familiarize yourself with the new layout. Explore each section of the app to understand where features are now located. Yo... ⇲
Fix: If you are having trouble with security questions, try resetting them. Go to the security settings in the app and look for an option to chan... ⇲
Fix: Ensure that Face ID is set up correctly. Go to Settings > Face ID & Passcode and make sure that the Central Bank app is enabled for Face ID.... ⇲
Fix: Double-check your login credentials to ensure they are correct. If you are unsure, use the 'Forgot Password?' feature to reset your password... ⇲
Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. An out... ⇲
Fix: If the confirmation codes are bothersome, check if there is an option in the app settings to manage security settings. You may be able to ad... ⇲
Fix: Check the App Store for any updates to the Central Bank Mobile Banking app. If there are no updates available, it may be a sign that the dev... ⇲