fix problems on Thrive Market [iphone]

—— Run into issues on Thrive Market? Get help pending when official support gets back to you!

Thrive Market

Info:

company: Thrive Market

: https://thrivemarket.com/faq/index/contactus

: thrivemarket.com

Chat with our AI-based Thrive Market Support

🛠️ Common Thrive Market Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Thrive Market crashes frequently

Fix: 1. Update the App: Go to the App Store, search for Thrive Market, and check if there is an update available. If so, tap 'Update' to install... ⇲

Search function is ineffective

Fix: 1. Use Specific Keywords: When searching, try to use more specific keywords or product names to narrow down results. Avoid vague terms that... ⇲

Bugs issue

Autoship service is unpredictable

Fix: 1. Review Autoship Settings: Open the app, go to your account settings, and review your autoship preferences. Ensure that the frequency and... ⇲

Issues with damaged products upon arrival

Fix: 1. Document Damage: Take photos of any damaged products upon arrival and keep the packaging for reference. This documentation can be useful... ⇲

Customization issue

Inability to combine product filters

Fix: 1. Use the Search Bar: Instead of relying solely on filters, try using the search bar with specific terms that relate to the filters you wan... ⇲

Account issue

Difficulties in canceling membership

Fix: 1. Access Account Settings: Open the app, go to your account settings, and look for the membership or subscription section. Follow the promp... ⇲

UI issue

Limited visibility of autoship items

Fix: 1. Check Autoship Section: Navigate to the autoship section in your account settings to see a list of items scheduled for delivery. This sho... ⇲

No total price display for autoship

Fix: 1. Review Order Summary: Before confirming your autoship order, check the order summary page, which may display the total price before final... ⇲

Cumbersome user interface for browsing

Fix: 1. Familiarize with Navigation: Spend some time exploring the app's layout and navigation options. Understanding where categories and filter... ⇲

Loading issue

Inconsistent processing and delivery times

Fix: 1. Check Shipping Policies: Review the shipping policies in the app to understand expected processing and delivery times. This can help set... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.8%

Neutral

0.9%

Bad experience

0.4%

~ from our NLP analysis of 224,819 combined software ratings.

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Private Data Thrive Market collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
- Usage Data
- Diagnostics