fix problems on Alltru Credit Union [iphone]

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—— Run into issues on Alltru Credit Union? Get help pending when official support gets back to you!

Alltru Credit Union
Info:
company: Alltru Credit Union
: https://www.alltrucu.org/contact
: www.alltrucu.org
Chat with our AI-based Alltru Credit Union Support
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Crashes issue

Alltru Credit Union crashes occasionally

Fix: Update the app to the latest version available in the App Store, as updates often include bug fixes that can resolve crashing issues. OR... ⇲
 
Settings issue

Inability to tweak banking features

Fix: Explore the app settings thoroughly to see if there are any customization options available. Sometimes features are hidden under different m... ⇲
 
UI issue

Confusing secure messaging layout

Fix: Take some time to familiarize yourself with the layout by exploring the messaging section. Look for a help or FAQ section within the app tha... ⇲

Difficult navigation and information input

Fix: Take a moment to explore the app's layout and familiarize yourself with where different features are located. Consider creating a mental map... ⇲
 
Security issue

Requires password entry instead of facial recognition

Fix: Check if your iPhone has facial recognition enabled by going to Settings > Face ID & Passcode. Ensure that the Alltru Credit Union app is al... ⇲

Frequent phone verification requests

Fix: Ensure that your phone number is correctly registered in the app settings. Sometimes, incorrect information can lead to repeated verificatio... ⇲
 
Payments issue

Issues with check deposit functionality

Fix: Make sure you are following the correct procedure for check deposits, including taking clear photos of the front and back of the check. Ensu... ⇲
 
Updates issue

Home Equity line of Credit balance not updating

Fix: Refresh the app by pulling down on the screen to see if the balance updates. Sometimes, a manual refresh can resolve display issues. OR L... ⇲
 
Freezing issue

Alltru Credit Union freezes after update

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app to see if it functi... ⇲
 
Notifications issue

Slow message notifications

Fix: Check your internet connection to ensure it is stable. A weak connection can lead to delays in notifications. Try switching between Wi-Fi an... ⇲
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 what users are saying
Good experience
97.3%

Neutral
1.7%

Bad experience
1.0%

~ from our NLP analysis of 4,076 combined software ratings.

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 Private Data Alltru Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics