fix problems on Genesia [iphone]

—— Run into issues on Genesia? Get help pending when official support gets back to you!

Genesia - AI Friend & Partner

Info:

company: Codeway Dijital Hizmetler Anonim Sirketi

: http://codeway.co/genesia-support

: codeway.co

Chat with our AI-based Genesia Support

🛠️ Common Genesia Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

AI frequently resets conversations

Fix: Ensure that you are not inadvertently closing the app or navigating away from the conversation. If you need to switch apps, try using the ap... ⇲

18% of users had this problem

Bugs cause app to freeze or get stuck

Fix: Force close the app by swiping up from the bottom of the screen and swiping Genesia off the screen. Then, reopen the app to see if the issue... ⇲

18% of users had this problem

Customization issue

Lack of customization options for avatars

Fix: Explore the app's settings to see if there are any hidden customization options. Sometimes, features are not immediately visible and require... ⇲

Freezing issue

AI stops responding after a certain amount of time

Fix: Check your internet connection to ensure it is stable. A weak connection can cause the AI to stop responding. Try switching between Wi-Fi an... ⇲

Bugs issue

Lacks memory of previous interactions

Fix: Make sure that you are logged into your account consistently. If you switch accounts or log out, the AI may not retain previous interactions... ⇲

Inconsistent responses to explicit content

Fix: Review the app's content guidelines or settings to see if there are filters that can be adjusted. Some apps have settings that limit respons... ⇲

AI confuses gender during conversations

Fix: Try to clarify your gender or the gender of the subject in your conversation explicitly. This may help the AI understand better and provide... ⇲

Repetitive dialogue and lack of depth

Fix: Try to engage the AI with more complex questions or topics. The AI may respond better to open-ended questions that require deeper responses.... ⇲

Superficial and bland conversation style

Fix: Engage the AI with more specific and detailed questions to encourage deeper responses. The AI may respond better to prompts that require mor... ⇲

Payments issue

Limited free content without subscription

Fix: Explore the app thoroughly to find any free features or content that may not be immediately obvious. Sometimes, there are hidden features th... ⇲

Subscription cancellation issues

Fix: To cancel your subscription, go to Settings > [your name] > Subscriptions on your iPhone. Find Genesia in the list and select 'Cancel Subscr... ⇲

Inability to unlock features without payment

Fix: Look for any free trials or promotional offers that may allow temporary access to premium features. This can give you a taste of the full ex... ⇲

Video issue

No interactive video chatting

Fix: If video chatting is a desired feature, look for alternative apps that offer this functionality. Research apps that specialize in interactiv... ⇲

Uploads issue

Inability to send or receive photos

Fix: Check the app's permissions in your iPhone settings. Go to Settings > Genesia and ensure that permissions for Photos are enabled. This will... ⇲

Random and unrelated image sharing

Fix: Check the app settings to see if there are options to disable random image sharing or adjust content preferences. This may help tailor the c... ⇲

Support issue

Poor customer support response

Fix: Check the app for any FAQs or help sections that may provide answers to common issues. This can often resolve problems without needing to co... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.9%

Bad experience

17.2%

Neutral

6.9%

~ from our NLP analysis of 7,843 combined software ratings.

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Private Data Genesia collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics

Cost of Subscriptions

Genesia AI Pro 1 Week: $4.99 Enjoy unlimited Genesia AI experience
Genesia AI Pro 1 Week: $4.99 Enjoy unlimited Genesia AI experience
Genesia AI Pro 1 Week: $6.99 Enjoy unlimited Genesia AI experience
Genesia AI Pro 1 Year: $39.99 Enjoy unlimited Genesia AI experience
Genesia AI Pro 1 Week: $3.99 Enjoy unlimited Genesia AI experience
Genesia AI Pro 1 Week: $3.99 Enjoy unlimited Genesia AI experience
Genesia AI Pro 1 Month: $14.99 Enjoy unlimited Genesia AI experience
Genesia AI Pro 1 Year: $34.99 Enjoy unlimited Genesia AI experience
Genesia AI Pro 1 Week CP: $4.99 Enjoy unlimited Genesia AI experience
Genesia AI Pro Lifetime: $39.99 Enjoy a Lifetime of Genesia AI Pro Experience