fix problems on Azure In [iphone]

—— Run into issues on Azure In? Get help pending when official support gets back to you!

Azure Information Protection

Info:

company: Microsoft Corporation

: http://go.microsoft.com/fwlink/?LinkId=828412

: www.microsoft.com

Chat with our AI-based Azure In Support

🛠️ Common Azure In Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

AIP not available in iOS mail client

Fix: To work around the lack of AIP support in the iOS mail client, consider using the Outlook app for iOS, which has built-in support for Azure... ⇲

Cannot open encrypted PPTX files

Fix: Ensure that you have the latest version of the Microsoft PowerPoint app installed on your iPhone. If you do, try opening the PPTX file direc... ⇲

UI issue

AIP Viewer missing from share options

Fix: To resolve this, ensure that you have the latest version of the Azure Information Protection app installed. If it is up to date and the AIP... ⇲

Negative user experience

Fix: To improve your experience, familiarize yourself with the app's features by reviewing the official user guide or tutorials available online.... ⇲

Compatibility issue

File association broken on iOS 15

Fix: To fix file association issues, try resetting the default app settings. Go to Settings > General > Reset > Reset All Settings. This will not... ⇲

Inconsistent performance on Windows PC

Fix: Ensure that both your iPhone and Windows PC are running the latest software updates. Inconsistent performance can often be linked to outdate... ⇲

Limited functionality for external users

Fix: If you are an external user, check with the document owner to ensure that you have been granted the necessary permissions to access the file... ⇲

Crashes issue

Azure In crashes when printing or sharing

Fix: First, ensure that your iPhone is updated to the latest iOS version. If the app continues to crash, try clearing the app's cache by going to... ⇲

Payments issue

Endless loop for 365 subscription

Fix: Log out of your Microsoft account in the AIP app and then log back in. This can sometimes reset the subscription verification process and re... ⇲

Updates issue

Outdated iOS directions

Fix: Check the official Microsoft documentation for Azure Information Protection for the most current instructions. You can access this through a... ⇲

Frequent sign-in required

Fix: To reduce the frequency of sign-ins, ensure that you have the 'Keep me signed in' option checked when logging in. This may help maintain you... ⇲

Account issue

User account errors

Fix: Verify that your account credentials are correct by logging into the Microsoft 365 portal via a web browser. If you can log in successfully... ⇲

Azure In fails to validate accounts

Fix: Check your internet connection to ensure it is stable. A poor connection can lead to validation issues. Try switching between Wi-Fi and cell... ⇲

Security issue

Inability to open confidential medical files

Fix: Ensure that you have the necessary permissions to access the medical files. Contact your IT administrator to confirm that your account has t... ⇲

Bugs issue