fix problems on Canvas Software [iphone]

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—— Run into issues on Canvas Software? Get help pending when official support gets back to you!

Canvas Software - Storyboard
Info:
company: Adeola Uthman
: https://canvassoftware.squarespace.com/contact
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Bugs issue

manual saving leads to lost progress

Fix: 1. To minimize lost progress, always save your work before switching tasks or closing the app. 2. Create a checklist of steps to follow bef... ⇲

imported images become saturated

Fix: 1. Before importing images, check their original color profiles and adjust them using an image editing app to ensure they are in RGB format.... ⇲

functionality loss after saving

Fix: 1. After saving, try reopening the project to see if the functionality returns. This can sometimes refresh the app's state. 2. If you notic... ⇲

deletes progress when leaving panel

Fix: 1. Always save your work before switching panels or tasks. Make it a habit to check for any unsaved changes. 2. If the app has a preview mo... ⇲

problems saving work

Fix: 1. Check your device's storage space to ensure there is enough room for saving projects. 2. Try saving your work in different locations if... ⇲

Canvas Software becomes buggy and laggy

Fix: 1. Clear the app's cache if the option is available in the settings. This can help improve performance. 2. Restart your iPhone to free up m... ⇲
 
Customization issue

cannot change duration of clips

Fix: 1. Check if there is a specific setting or tool within the app for adjusting clip duration. Look for options in the timeline or clip setting... ⇲

no shortcuts for graphics tablet

Fix: 1. Familiarize yourself with the app's interface and look for any customizable settings that may allow you to create your own shortcuts. 2.... ⇲
 
UI issue

text boxes are unresponsive

Fix: 1. Restart the app to see if the issue resolves itself. Sometimes, a simple restart can fix temporary glitches. 2. Ensure that your iPhone... ⇲

buttons are unresponsive

Fix: 1. Restart the app to see if the buttons become responsive again. 2. Check for any updates to the app that may fix bugs related to unrespon... ⇲
 
Support issue

lack of tutorial or instructions

Fix: 1. Explore the app thoroughly to discover features and tools. Take notes on what each function does as you go. 2. Search for online tutoria... ⇲
 
Crashes issue

crashes when creating canvas

Fix: 1. Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage to check. 2. Restart your iPhone b... ⇲
 
Audio issue

cannot add audio

Fix: 1. Check if the app has specific requirements for audio formats. Ensure that the audio files you are trying to add are compatible. 2. Look... ⇲
 
Gameplay issue

difficult to animate

Fix: 1. Break down your animation into smaller, manageable tasks. Focus on animating one element at a time to simplify the process. 2. Use refer... ⇲
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 what users are saying
Bad experience
72.7%

Good experience
13.6%

Neutral
13.6%

~ from our NLP analysis of 22 combined software ratings.

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 Private Data Canvas Software collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.