—— Run into issues on LARQ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Go to your iPhone's Settings, scroll down to find the LARQ app, and tap on it. From there, select 'Notifications' and adjust the settings to... ⇲
Fix: Ensure that you are entering your water intake manually if the app is not syncing correctly. Go to the water logging section of the app and... ⇲
Fix: Ensure that Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and make sure it is turned on. This is necessary for the app to... ⇲
Fix: Ensure that your iPhone has a stable internet connection. Check your Wi-Fi or cellular data settings to confirm you are connected to the int... ⇲
Fix: Manually log your water intake in the app when you are away from the pitcher to keep your records accurate until real-time updates are avail... ⇲
Fix: Check the app settings to see if there are any options to enable notifications. Open the LARQ app, go to settings, and look for notification... ⇲
Fix: Set up reminders using the iPhone's built-in Reminders app to alert you to drink water at regular intervals. OR Check the app settings to... ⇲
Fix: Check if the app has been updated to include widget support. Go to the App Store and see if there is an update available for LARQ that might... ⇲
Fix: Manually log your water intake in the app to ensure accuracy. Go to the water tracking section and input your consumption to keep your recor... ⇲
Fix: Manually record the filter installation date in a note-taking app or calendar on your iPhone as a temporary measure until the app can retain... ⇲
Fix: Manually log your water intake in the app until this feature is improved. Go to the water tracking section and input your consumption to kee... ⇲
Fix: Regularly check the app for updates that may fix data logging issues. Open the App Store, tap on your profile icon, and look for updates for... ⇲
Fix: Check if the LARQ app has been updated to include Apple Watch support. Go to the App Store and see if there is an update available that migh... ⇲
Fix: Check the app settings to see if there is an option to disable the auto clean feature. Open the app, go to settings, and look for the auto c... ⇲
Fix: Use the existing categories in the app for now and keep a separate log in a note-taking app for any custom categories you wish to track. O... ⇲
Fix: Check your iPhone's settings to see if there is an option to enable dark mode for all apps. Go to Settings > Display & Brightness and select... ⇲
Fix: Ensure that Bluetooth is enabled and that your iPhone is within range of the pitcher. If the connection is weak, it may cause slow syncing.... ⇲
Fix: Check the app for any FAQs or troubleshooting guides that may help you resolve your issue without needing to contact customer service. OR... ⇲
Fix: Close other background apps that may be consuming battery life. Double-tap the home button (or swipe up from the bottom on newer iPhones) an... ⇲