fix problems on Clair [iphone]

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—— Run into issues on Clair? Get help pending when official support gets back to you!

Clair
Info:
company: clairpay
: https://getclair.com/support
: getclair.com
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Crashes issue

Clair crashes frequently

Fix: 1. Update the app to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary glitches that may be caus... ⇲
 
Payments issue

Direct deposit issues reported

Fix: 1. Verify that your direct deposit information is correctly entered in the app. Go to your account settings and check the routing and accoun... ⇲

Funds not available for instant transfer

Fix: 1. Ensure that your account is verified and that you have met any necessary requirements for instant transfers. 2. Check if there are any h... ⇲

Limited access to funds on Clair card

Fix: 1. Check the terms and conditions of your Clair card to understand any limitations on fund access. 2. Ensure that you have completed any ne... ⇲
 
Support issue

Customer service response delays

Fix: 1. Check the app for any FAQs or help sections that may address your issue without needing to contact customer service. 2. Use the in-app c... ⇲

Automated customer service responses

Fix: 1. Use specific keywords when contacting customer service to increase the chances of receiving a relevant response. 2. If possible, request... ⇲
 
Login issue

Inability to access account due to login issues

Fix: 1. Reset your password by selecting the 'Forgot Password' option on the login screen and following the prompts. 2. Ensure that you are ente... ⇲
 
Glitches issue

Glitches with scheduled work hours

Fix: 1. Double-check the scheduled hours in the app to ensure they are saved correctly. 2. Log out and log back in to refresh the schedule. OR... ⇲
 
Compatibility issue

Limited borrowing options

Fix: 1. Review the borrowing options available in the app and ensure you meet the eligibility criteria for each. 2. Consider adjusting your borr... ⇲

Lack of support for desktop login

Fix: 1. Use the mobile app for all transactions and account management until desktop support is available. 2. If you need to access your account... ⇲
 
Customization issue

No dark mode available

Fix: 1. Check your iPhone settings by going to Settings > Display & Brightness and enabling Dark Mode for the entire device. This may not change... ⇲
 
Security issue

Fraudulent claims regarding transfers

Fix: 1. Always verify transfer details before confirming any transactions. 2. Report any suspicious activity immediately through the app's secur... ⇲
 
Account issue

Inconsistent account information

Fix: 1. Log out and log back in to refresh your account information. 2. Check for any updates in the app that may address data synchronization i... ⇲
 
Installation issue

Issues with app installation and reinstallation

Fix: 1. Ensure you have enough storage space on your iPhone by going to Settings > General > iPhone Storage. Delete unnecessary apps or files if... ⇲
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 what users are saying
Good experience
94.6%

Bad experience
3.8%

Neutral
1.6%

~ from our NLP analysis of 3,007 combined software ratings.

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 Private Data Clair collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics