fix problems on The St. Augustine Record [iphone]

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—— Run into issues on The St. Augustine Record? Get help pending when official support gets back to you!

The St. Augustine Record
Info:
company: Gannett
: https://help.staugustine.com
: www.staugustine.com
Chat with our AI-based The St. Augustine Record Support
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Loading issue

E-edition fails to load

Fix: Try closing the app completely and reopening it. Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to... ⇲
 
Freezing issue

The St. Augustine Record freezes on logo page

Fix: Force close the app and restart it. As mentioned earlier, double-tap the home button (or swipe up) to see all open apps, then swipe The St.... ⇲
 
Security issue

Unsecure website warning

Fix: If you encounter an unsecure website warning, check if you are using the latest version of the app. Update it through the App Store if neces... ⇲
 
UI issue

Difficult to zoom in for reading

Fix: Use the built-in accessibility features on your iPhone. Go to Settings > Accessibility > Zoom and enable the zoom feature. You can then doub... ⇲

Frustrating user experience

Fix: Take time to familiarize yourself with the app's layout. Explore all menus and options to understand how to navigate more efficiently. Somet... ⇲
 
Notifications issue

Notifications biased towards one viewpoint

Fix: Check the notification settings within the app. Go to the app's settings and see if you can customize the types of notifications you receive... ⇲
 
Content issue

Limited local news coverage

Fix: Explore other local news apps or websites that may provide more comprehensive coverage of local events. You can also check if The St. August... ⇲
 
Features issue

Lack of follow-through on features

Fix: Keep an eye on app updates. Developers often add features in response to user feedback, so ensure your app is updated regularly to access ne... ⇲
 
Support issue

No clear contact for pet rescue

Fix: Search for local pet rescue organizations online or through social media. Many organizations have their own websites or social media pages w... ⇲
 
Updates issue

Old news stories still listed

Fix: Try refreshing the app or clearing the cache as mentioned earlier. This can help remove outdated content from your view. OR If old storie... ⇲
 
Login issue

Requires login for access

Fix: If you find the login process cumbersome, consider using a password manager to save your credentials for quicker access. This can streamline... ⇲
 
Customization issue

No widgets or interactive features

Fix: Check if there are any settings within the app that allow you to enable or customize widgets. Some apps have hidden features that can be act... ⇲
 
Payments issue

Subscription issues not resolved

Fix: If you are facing subscription issues, try logging out of the app and logging back in. This can sometimes refresh your account status and re... ⇲
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 what users are saying
Good experience
75.8%

Bad experience
15.3%

Neutral
8.9%

~ from our NLP analysis of 124 combined software ratings.

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 Private Data The St. Augustine Record collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Digital Subscription: $16.99 Monthly Digital Subscription
  2. Annual Digital Subscription: $69.99 Annual Digital Subscription