fix problems on Farm Burger [iphone]

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—— Run into issues on Farm Burger? Get help pending when official support gets back to you!

Farm Burger
Info:
company: Farm Burger
: https://support.thanx.com/
: farmburger.com
Chat with our AI-based Farm Burger Support
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UI issue

Checkout process needs improvement

Fix: Provide feedback directly within the app if there is an option to do so. Meanwhile, try to simplify your order by removing any extras that m... ⇲

Location selection issues

Fix: Ensure that location services are enabled for the app. Go to your iPhone settings, select Privacy, then Location Services, and make sure Far... ⇲
 
Customization issue

Minimum tip percentage not customizable

Fix: Check if there is an option in the settings of the app to adjust tip preferences. If not, consider manually calculating your tip and enterin... ⇲

Inability to set custom tip for to-go orders

Fix: Look for an 'Other' option in the tip selection during checkout. If available, you can manually enter your desired tip amount. OR If the... ⇲

Forced to add non-free toppings

Fix: Review your order carefully before submitting. If you are being forced to add toppings, check if there is an option to remove them in the cu... ⇲
 
Payments issue

No Apple Pay support

Fix: Check for any updates to the app that may include Apple Pay support. Go to the App Store, search for Farm Burger, and see if an update is av... ⇲

Double billing issues

Fix: Check your transaction history in the app to confirm if the double billing occurred. If so, take a screenshot for your records. OR Monito... ⇲
 
Bugs issue

Quality of food has declined

Fix: Consider providing feedback through the app or website to express your concerns about food quality. This can help the restaurant improve the... ⇲

Farm Burger submitted order unintentionally

Fix: Be cautious when navigating the app. Double-check your order before hitting the submit button. Take your time to review each item in your ca... ⇲

Rewards level reset unexpectedly

Fix: Log out and log back into your account to see if the rewards level updates correctly. Sometimes a refresh can resolve display issues. OR... ⇲
 
Network issue

Network errors during ordering

Fix: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the issue persists. OR Restart your... ⇲
 
Crashes issue

Farm Burger crashes mid-order

Fix: Update the app to the latest version available in the App Store, as updates often fix bugs and improve stability. OR If the app continues... ⇲
 
Feedback issue

No feedback for order mistakes

Fix: Keep a record of your orders and any mistakes. This can help you identify patterns and provide constructive feedback through the app or webs... ⇲
 
Support issue

Poor customer service response

Fix: Document your interactions with customer service, including dates and times, to have a clear record of your attempts to resolve issues. OR... ⇲
 
Security issue

Inability to use saved card securely

Fix: Check the app settings to ensure that your saved card information is stored securely. Look for any security options that may need to be enab... ⇲
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 what users are saying
Good experience
97.0%

Bad experience
1.7%

Neutral
1.3%

~ from our NLP analysis of 2,492 combined software ratings.

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 Private Data Farm Burger collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics