—— Run into issues on Plant Identifier? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the app: Close the Plant Identifier app completely and reopen it. This can clear temporary glitches. 2. Free up device memory: Ch... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. Try switching between Wi-Fi and cellular data... ⇲
Fix: 1. Review subscription details: Check your subscription plan in the app settings to ensure you are aware of the limitations. 2. Log out and... ⇲
Fix: 1. Check the app's settings: Look for a support or help section within the app that may provide updated contact information. 2. Search onlin... ⇲
Fix: 1. Check spam/junk folder: Sometimes, responses from support can end up in your spam folder. 2. Try reaching out again: If you haven't recei... ⇲
Fix: 1. Double-check your photo: Ensure that the photo you are uploading is clear and well-lit. A blurry or poorly lit image can lead to incorrec... ⇲
Fix: 1. Look for care instructions online: Use reputable gardening websites or forums to find care instructions for the identified plants. 2. Che... ⇲
Fix: 1. Cross-reference with reliable sources: Always verify plant safety information with trusted gardening or botanical websites. 2. Report ina... ⇲
Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer iPhones) and swipe away apps that are running i... ⇲
Fix: 1. Check file size: Ensure that the photo you are trying to upload is not too large. If it is, try resizing the image before uploading. 2. R... ⇲
Fix: 1. Manage subscriptions through iPhone settings: Go to Settings > [Your Name] > Subscriptions, find Plant Identifier, and follow the prompts... ⇲
Fix: 1. Review app features: Check the app's description in the App Store to understand which features are free and which require payment. 2. Loo... ⇲
Fix: 1. Review pricing details: Carefully read the app's pricing information in the App Store to understand what you are paying for. 2. Look for... ⇲
Fix: 1. Check location settings: Ensure that location services are enabled for the app by going to Settings > Privacy > Location Services and sel... ⇲
Fix: 1. Ignore upsell prompts: If you encounter upsell prompts, simply dismiss them and continue using the app. 2. Focus on free features: Stick... ⇲