fix problems on CareAware Connect Messenger [iphone]

—— Run into issues on CareAware Connect Messenger? Get help pending when official support gets back to you!

CareAware Connect Messenger

Info:

company: Cerner Corporation

: https://cerner.com

Chat with our AI-based CareAware Connect Messenger Support

🛠️ Common CareAware Connect Messenger Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Doximity integration disrupts calling function

Fix: Check your app settings to see if there is an option to disable Doximity integration. Go to Settings > CareAware Connect Messenger > Integra... ⇲

Short notification alerts

Fix: Go to your iPhone Settings > Notifications > CareAware Connect Messenger. Ensure that 'Allow Notifications' is enabled and check the alert s... ⇲

Notifications issue

No notification received for messages

Fix: Ensure that notifications are enabled for the app. Go to Settings > Notifications > CareAware Connect Messenger and make sure 'Allow Notific... ⇲

No options to change notification tones

Fix: Check the app settings for any sound or notification options. Go to Settings > CareAware Connect Messenger and look for notification setting... ⇲

Alerts only once

Fix: Check the notification settings in the app to see if there is an option to repeat alerts. Go to Settings > Notifications > CareAware Connect... ⇲

Stopped receiving notifications

Fix: Go to Settings > Notifications > CareAware Connect Messenger and ensure that notifications are enabled. Check if the app is allowed to send... ⇲

UI issue

Cannot add people to existing groups

Fix: Check if you have the necessary permissions to add members to the group. If you are not the group admin, you may need to contact the admin t... ⇲

Cannot rename groups

Fix: Look for an option in the group settings to rename the group. This is usually found by tapping on the group name or settings icon within the... ⇲

Messages issue

Inability to send or receive images

Fix: Check your app permissions to ensure that CareAware Connect Messenger has access to your photos. Go to Settings > Privacy > Photos and make... ⇲

Mediocre texting app

Fix: If the texting features are not meeting your needs, consider using a different messaging app for more robust features while still using Care... ⇲

Old messages cannot be deleted

Fix: Check the app settings to see if there is an option to delete messages. This is often found in the chat settings or by swiping left on the m... ⇲

Slow issue

Slow app opening

Fix: Clear the app cache if possible. Go to Settings > CareAware Connect Messenger and look for an option to clear cache or data. This can help s... ⇲

Laggy typing experience

Fix: Check if your device has enough storage space. Go to Settings > General > iPhone Storage and see if you need to free up space. Low storage c... ⇲

Audio issue

Silent tones on iWatch

Fix: Ensure that your iWatch is not in silent mode. Swipe up on the watch face to access the Control Center and check the bell icon to toggle sou... ⇲

Voice to text not available

Fix: Ensure that your microphone is enabled for the app. Go to Settings > Privacy > Microphone and make sure CareAware Connect Messenger has perm... ⇲

Crashes issue

CareAware Connect Messenger crashes on login

Fix: Try force quitting the app and reopening it. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe up on the C... ⇲

Settings issue

Ill-defined roles

Fix: Review the app's user guide or help section to understand the roles better. This may provide clarity on what each role can do within the app... ⇲

Updates issue

Requires latest iBus upgrades for improvements

Fix: Check for any available iOS updates by going to Settings > General > Software Update. Keeping your device updated can improve app performanc... ⇲

Customization issue

Cannot customize alerts

Fix: Explore the app settings for any available customization options. Go to Settings > CareAware Connect Messenger and look for notification set... ⇲