fix problems on RoostedHR [iphone]

—— Run into issues on RoostedHR? Get help pending when official support gets back to you!

RoostedHR

Info:

company: Schedulehead Inc

: https://support.schedulehead.com

: www.roostedhr.com

Chat with our AI-based RoostedHR Support

🛠️ Common RoostedHR Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to log in

Fix: 1. Ensure you are using the correct username and password. Double-check for any typos or case sensitivity. 2. If you have forgotten your pas... ⇲

Password reset issues

Fix: 1. Use the 'Forgot Password' link on the login screen. Enter your registered email address and check your inbox for a reset link. 2. If you... ⇲

UI issue

Copy and paste functionality missing

Fix: 1. Check if the app has any restrictions on copy and paste. Some apps disable this feature for security reasons. 2. Try using the iPhone's b... ⇲

Time off requests only via browser

Fix: 1. If the app does not support time off requests, use the browser version of RoostedHR to submit your requests. Bookmark the page for easier... ⇲

RoostedHR refreshes when viewing past shifts

Fix: 1. Try closing other apps running in the background to free up memory. 2. Clear the app cache by going to Settings > General > iPhone Storag... ⇲

Poor design and performance

Fix: 1. Check for any available updates for the app that may improve performance and design. 2. Provide feedback through the app's feedback featu... ⇲

Notifications issue

Notifications only partially work

Fix: 1. Go to your iPhone Settings > Notifications > RoostedHR and ensure that notifications are enabled. Check that all notification types are a... ⇲

No icon badge numbers for new shifts

Fix: 1. Ensure that badge app icon settings are enabled in iPhone Settings > Notifications > RoostedHR. 2. Check if the app has any settings rela... ⇲

Syncing issue

Syncing shifts to calendars unclear

Fix: 1. Check the app settings for any options related to calendar syncing. Ensure that you have granted the app permission to access your calend... ⇲

Freezing issue

RoostedHR locks up on iPhone 14

Fix: 1. Ensure that your app is updated to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary glitches... ⇲

Crashes issue

Frequent crashes

Fix: 1. Update the app to the latest version to ensure you have the most stable release. 2. Restart your iPhone to clear any temporary issues tha... ⇲

Slow issue

Slow loading times

Fix: 1. Check your internet connection. A weak connection can cause slow loading times. Switch to a stronger Wi-Fi network if possible. 2. Clear... ⇲

Inconsistent login between app and web

Fix: 1. Ensure you are using the same credentials for both the app and the web version. 2. Clear the app cache and cookies by offloading the app... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

53.6%

Bad experience

35.7%

Neutral

10.7%

~ from our NLP analysis of 28 combined software ratings.

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Private Data RoostedHR collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics