fix problems on BTaxi [iphone]

—— Run into issues on BTaxi? Get help pending when official support gets back to you!

BTaxi

Info:

company: CO.TA.BO. Soc. Coop.

: https://www.btaxi.app/privacy.html

Chat with our AI-based BTaxi Support

🛠️ Common BTaxi Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SMS verification fails

Fix: Ensure that your phone number is entered correctly, including the country code. If you are using an Italian number, it should start with +39... ⇲

Only accepts Italian phone numbers

Fix: If you are not an Italian resident, consider using a local Italian SIM card for registration. This will allow you to enter a valid Italian p... ⇲

Registration issue

BTaxi gets stuck on SMS verification

Fix: Force close the app and restart it. On iPhone, you can do this by swiping up from the bottom of the screen and swiping the app off the scree... ⇲

Confirmation SMS not received

Fix: Check your phone's message settings to ensure that SMS from unknown senders is not blocked. You can also check your spam or blocked messages... ⇲

Difficult registration process

Fix: Follow a step-by-step guide for registration. Make sure to have all required information ready, such as your phone number and any necessary... ⇲

Account issue

BTaxi requires full deletion to change number

Fix: Before deleting the app, ensure you have backed up any important data. After deletion, reinstall the app and register again with the new num... ⇲

Network issue

Slow connection in some locations

Fix: Try switching to a different network, such as Wi-Fi if you are on mobile data, or vice versa. This can improve connection speed and reliabil... ⇲

Bugs issue

Drivers cancel after confirming

Fix: If this happens frequently, try to book rides during peak hours when more drivers are available. This may reduce the likelihood of cancellat... ⇲

Inconsistent service reliability

Fix: Keep track of the times and locations where service is unreliable. This information can help you plan your rides better and avoid those area... ⇲

Support issue

No support in English

Fix: Use translation apps or services to communicate your issues in Italian. This can help you get the support you need without relying on Englis... ⇲

Compatibility issue

BTaxi does not work outside Italy

Fix: If you are traveling, check if the app has a feature to allow international use or if it can be used in specific regions outside Italy. If n... ⇲

UI issue

BTaxi UI not polished

Fix: Provide feedback through the app's feedback feature if available, detailing specific UI issues you encounter. This can help improve future u... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.0%

Bad experience

11.8%

Neutral

1.2%

~ from our NLP analysis of 246 combined software ratings.

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Private Data BTaxi collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics