fix problems on Sonnen [iphone]

—— Run into issues on Sonnen? Get help pending when official support gets back to you!

sonnen

Info:

company: sonnen GmbH

: https://sonnenusa.com/en/#contact

: sonnengroup.com

Chat with our AI-based sonnen Support

🛠️ Common sonnen Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited control over battery in app

Fix: Check if there are any settings within the app that allow you to customize battery usage. Go to the app settings and look for options relate... ⇲

Lacks widget support

Fix: Explore third-party widget applications that can integrate with your iPhone. Some apps allow you to create custom widgets that can display i... ⇲

UI issue

New live view is less informative

Fix: Provide feedback within the app about what specific information you find lacking. In the meantime, try to utilize any available settings to... ⇲

Requires more clicks to access data

Fix: Familiarize yourself with the app's navigation. Sometimes, understanding the layout can help you find shortcuts or quicker ways to access th... ⇲

Difficult to access historical data

Fix: Check if there is a dedicated section for historical data in the app. If it’s buried in menus, try to note the path to access it quickly in... ⇲

Frequent password re-entry issues

Fix: Ensure that your app is updated to the latest version, as updates may fix bugs related to password management. Also, check your device setti... ⇲

Freezing issue

sonnen locks up frequently

Fix: Try clearing the app's cache or data if the option is available in your device settings. This can help resolve performance issues. OR Uni... ⇲

Bugs issue

Inaccurate energy usage reporting

Fix: Check the app settings to ensure that all devices and sensors are correctly configured and connected. Misconfigurations can lead to inaccura... ⇲

Glitches issue

Data skipping when scrolling through history

Fix: Try closing other apps running in the background to free up memory, which may improve the app's performance when scrolling through data. O... ⇲

Compatibility issue

Not optimized for iPad and macOS

Fix: Use the iPhone app on your iPad in compatibility mode. This may not provide the best experience, but it can allow you to access the app's fe... ⇲