fix problems on F-Secure [iphone]

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—— Run into issues on F-Secure ? Get help pending when official support gets back to you!

F-Secure Mobile Security
Info:
company: F-Secure Corporation
: https://support.lms.f-secure.com/
: www.f-secure.com
Chat with our AI-based F-Secure Support
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Notifications issue

False alerts received

Fix: Review the alert settings in the F-Secure app. Go to the app settings and adjust the sensitivity of alerts or notifications. You may also wa... ⇲

F-Secure fails to notify of device location

Fix: Ensure that location services are enabled for the F-Secure app. Go to Settings > Privacy > Location Services and make sure F-Secure is set t... ⇲
 
Search issue

Inability to locate devices

Fix: Ensure that location services are enabled for the F-Secure app. Go to Settings > Privacy > Location Services and make sure F-Secure is set t... ⇲
 
Battery issue

High battery usage

Fix: Check the battery usage statistics in Settings > Battery. Look for F-Secure and see how much battery it is consuming. If it is high, conside... ⇲
 
Support issue

Customer service is unhelpful

Fix: Utilize the F-Secure community forums or user guides available on their website. Often, other users may have experienced similar issues and... ⇲

Long hold times for customer support

Fix: Try reaching out to customer support during off-peak hours, such as early mornings or late evenings, to reduce wait times. OR Utilize onl... ⇲
 
Payments issue

Subscription issues with premium service

Fix: Check your subscription status in the app. Go to Settings > Account and verify if your subscription is active. If not, you may need to renew... ⇲
 
Security issue

Lack of real-time scans

Fix: Check the app settings to see if there is an option to enable real-time scanning. Sometimes, this feature may be turned off by default, and... ⇲

No malware protection

Fix: Ensure that the app is updated to the latest version, as updates may include new features such as malware protection. Check the App Store fo... ⇲

F-Secure does not provide detailed breach sources

Fix: Check the app settings to see if there is an option to enable detailed reporting or notifications regarding breaches. Sometimes, this featur... ⇲
 
Settings issue

Out of range alert feature removed

Fix: Check the app settings to see if there is an alternative feature that provides similar functionality. Sometimes features are renamed or relo... ⇲
 
Privacy issue

Conflicting privacy policies

Fix: Review the privacy policy of F-Secure and compare it with your own privacy preferences. Adjust the app settings to limit data sharing as per... ⇲
 
Features issue

Limited functionality in basic version

Fix: Explore the features available in the basic version and prioritize using those that are most important to you. You may find that some featur... ⇲
 
Network issue

Interference with home WiFi

Fix: Try disabling the VPN feature in the F-Secure app to see if that resolves the interference with your home WiFi. Go to the app and toggle off... ⇲
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 what users are saying
Good experience
91.7%

Bad experience
4.2%

Neutral
4.1%

~ from our NLP analysis of 105,337 combined software ratings.

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 Private Data F-Secure collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Browsing History
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Lookout Premium: $2.99 The Premium version of Lookout.
  2. Lookout Premium Plus: $9.99 All of the features of Lookout Premium, plus identity protection.
  3. Lookout Premium Plus: $9.99 Lookout Premium, with ID protection - US only
  4. Lookout Premium Plus Trial: $9.99 Lookout Premium, plus identity protection.
  5. Lookout Premium: $29.99 The Premium version of Lookout.
  6. Mobile Security Premium: $4.99 Premium version of F-Secure Mobile Security
  7. Lookout Premium Plus: $59.99 Lookout Premium, with ID protection - US only
  8. Lookout Premium Plus: $99.99 All of the features of Lookout Premium, plus identity protection.
  9. Lookout Premium: $29.99 The Premium version of Lookout.
  10. Lookout Premium Plus: $9.99 Lookout Premium, with ID protection - US only