fix problems on Heptabase [iphone]

—— Run into issues on Heptabase? Get help pending when official support gets back to you!

Heptabase

Info:

company: Hepta Platforms, Inc

: https://heptabase.com

Chat with our AI-based Heptabase Support

🛠️ Common Heptabase Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

iOS apps do not allow dragging and re-ordering cards

Fix: Check if there is an update available for the Heptabase app in the App Store. Sometimes, features like drag-and-drop are added in newer vers... ⇲

Inability to edit whiteboard on iPad

Fix: Ensure that you are using the latest version of the Heptabase app. Go to the App Store, check for updates, and install any available updates... ⇲

Compatibility issue

Limited PDF interaction on iPad

Fix: Check the app settings to see if there are any options to enhance PDF interaction. Sometimes, enabling certain features can improve function... ⇲

Slow issue

Performance issues causing lag

Fix: Try closing other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom on new... ⇲

Customization issue

Lack of prioritized PDF annotation features for iPad

Fix: Explore the existing annotation tools within the Heptabase app. Sometimes, features may not be immediately obvious. Look for a toolbar or me... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

86.4%

Bad experience

11.4%

Neutral

2.3%

~ from our NLP analysis of 44 combined software ratings.

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Private Data Heptabase collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics