fix problems on Rio Grande CU [iphone]

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—— Run into issues on Rio Grande CU ? Get help pending when official support gets back to you!

Rio Grande CU Mobile
Info:
company: Rio Grande Credit Union
: https://www.riograndecu.org
: www.riograndecu.org
Chat with our AI-based Rio Grande CU Support
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Payments issue

No option for recurring payments

Fix: 1. Log in to the app and navigate to the 'Payments' section. 2. Check if there is an option for 'Bill Pay' or 'Scheduled Payments'. 3. If av... ⇲

Inability to transfer money between members

Fix: 1. Check the app for a 'Transfer' or 'Send Money' option. 2. If this feature is not available, consider using the online banking website whe... ⇲
 
Account issue

Cannot see credit card information

Fix: 1. Open the app and log in to your account. 2. Navigate to the 'Accounts' section and look for your credit card account. 3. If the informati... ⇲
 
Security issue

Frequent password expiration without warning

Fix: 1. To manage your password, go to the app settings and look for 'Security' or 'Password Management'. 2. Change your password to something mo... ⇲
 
Loading issue

Rio Grande CU struggles to load

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Clear the app cache by unins... ⇲
 
Notifications issue

No notifications for account spending

Fix: 1. Open the app and go to Settings. 2. Look for 'Notifications' or 'Alerts' and ensure that they are enabled. 3. If there are options for sp... ⇲
 
Support issue

Customer service issues

Fix: 1. If you encounter issues, check the app for a 'Help' or 'Support' section. 2. Look for FAQs or troubleshooting guides that may address you... ⇲
 
Compatibility issue

Lack of integration with password managers

Fix: 1. If the app does not support password managers, you can manually enter your password. 2. Use a password manager app that allows you to cop... ⇲
 
Features issue

Facial recognition feature removed

Fix: 1. If the facial recognition feature is no longer available, check for any app updates that may restore this feature. 2. Go to the App Store... ⇲
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 what users are saying
Good experience
95.0%

Bad experience
2.9%

Neutral
2.1%

~ from our NLP analysis of 6,188 combined software ratings.

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Rio Grande FCU

 Private Data Rio Grande CU collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics