fix problems on Dub [iphone]

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—— Run into issues on Dub ? Get help pending when official support gets back to you!

dub | Copy Trade Anyone
Info:
company: DASTA Incorporated
: http://support.dubapp.com
: dubapp.com
Chat with our AI-based dub Support
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Syncing issue

Order fills do not reflect immediately

Fix: Ensure that you have a stable internet connection. If the connection is weak, it may cause delays in order processing. Consider switching to... ⇲
 
Bugs issue

Algorithm for profit/loss calculation is unclear

Fix: Review any available user guides or FAQs within the app that may explain how profit/loss is calculated. This information is often provided t... ⇲
 
Slow issue

Cancelling queued orders is slow

Fix: Try cancelling orders during off-peak hours when the app may be less busy. This can sometimes lead to faster processing times. OR If the... ⇲

Long wait times for buying and selling

Fix: Try placing trades during off-peak hours when the market is less active, as this can sometimes lead to faster execution times. OR Check i... ⇲
 
Payments issue

Withdrawals are more difficult than deposits

Fix: Double-check the withdrawal process in the app to ensure you are following all required steps. Sometimes, missing a step can complicate the... ⇲
 
Glitches issue

dub glitches during subscription management

Fix: Try restarting the app or your device to see if that resolves the glitches. Sometimes, a simple restart can fix temporary issues. OR Chec... ⇲
 
Privacy issue

Requires sensitive information for trial

Fix: Review the app's privacy policy to understand how your information will be used and protected. This can help alleviate concerns about provid... ⇲
 
Account issue

Account verification process is problematic

Fix: Ensure that you are following all instructions carefully during the verification process. Double-check that all information entered is accur... ⇲
 
Support issue

Customer support response times can be slow

Fix: Check the app for any self-help resources or FAQs that may address your issue, which can save time while waiting for a response. OR Consi... ⇲
 
Crashes issue

dub crashes or logs users out

Fix: Ensure that your device's operating system is up to date, as compatibility issues can cause crashes. Go to Settings > General > Software Upd... ⇲
 
Permissions issue

Limited visibility of certain stocks without purchase

Fix: Explore the app's features to see if there are any options to view stock information without purchasing. Some apps offer limited previews or... ⇲
 
Registration issue

User experience issues during sign-up

Fix: Ensure that you are using the latest version of the app, as updates often include improvements to user experience and bug fixes. OR Try s... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: Check for updates on all devices to ensure that you are using the latest version of the app, as performance can vary between versions. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.3%

Bad experience
5.7%

Neutral
2.0%

~ from our NLP analysis of 2,818 combined software ratings.

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 Private Data dub collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium Yearly: $89.99 Yearly access to dub Premium features.
  2. Premium Monthly: $9.99 Monthly access to dub Premium features.
  3. Premium Yearly (Deprecated): $75.99 Yearly access to dub Premium features.
  4. Premium Yearly: $119.99 Yearly access to dub Premium features.
  5. Premium Monthly (Deprecated) : $9.99 Monthly access to dub Premium features.
  6. Premium Yearly (Deprecated): $89.99 Yearly access to dub Premium features.
  7. Premium Yearly: $99.99 Yearly access to dub Premium features.
  8. Premium Yearly (Deprecated) : $89.99 Yearly access to dub Premium features.
  9. Premium Yearly: $101.99 Yearly access to dub Premium features.