fix problems on Neo HOTS [iphone]

—— Run into issues on Neo HOTS? Get help pending when official support gets back to you!

Neo HOTS

Info:

company: PT. MIRAE ASSET SEKURITAS INDONESIA

: https://www.miraeasset.co.id/

Chat with our AI-based Neo HOTS Support

🛠️ Common Neo HOTS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bugs present

Fix: Check for any available updates for the Neo HOTS app in the App Store. Developers often release updates to fix bugs. To do this, open the Ap... ⇲

Cannot delete individual watchlist items

Fix: To remove an item from your watchlist, try swiping left on the item in the watchlist. This should reveal a 'Delete' option. Tap 'Delete' to... ⇲

Settings issue

Automatic order feature cannot be turned off

Fix: Go to the settings menu within the app. Look for an option related to 'Orders' or 'Trading'. There should be a toggle for the automatic orde... ⇲

UI issue

MA60 indicator not displayed on chart

Fix: Check the chart settings by tapping on the chart area. Look for an option to add indicators. If MA60 is not listed, it may need to be enable... ⇲

Crashes issue

Application crashes frequently

Fix: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. An outdated iOS ca... ⇲

Downloads issue

Requires re-download on each launch

Fix: Check your device storage. If your iPhone is low on storage, it may not be able to retain the app data. Go to Settings > General > iPhone St... ⇲

Slow issue

Slow performance

Fix: Close any background apps that may be using resources. Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all... ⇲

Updates issue

Frequent updates needed

Fix: Check your app update settings. Go to Settings > App Store and ensure that 'App Updates' is enabled. This will allow the app to update autom... ⇲