fix problems on PowerChart Touch [iphone]

—— Run into issues on PowerChart Touch? Get help pending when official support gets back to you!

PowerChart Touch

Info:

company: Cerner Corporation

: https://cerner.com

Chat with our AI-based PowerChart Touch Support

🛠️ Common PowerChart Touch Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Desperately needs Microbiology interface

Fix: While a dedicated Microbiology interface may not be available, you can create a workaround by using the existing search function to look for... ⇲

Lost important trend review for data

Fix: Check if there is a way to access historical data through the reports or analytics section of the app. Look for any options to customize vie... ⇲

Features issue

Lacks ability to order medications

Fix: If you cannot order medications directly through the app, try using the web version of PowerChart or another authorized application that all... ⇲

Limited ability to order fluids

Fix: Similar to medication ordering, if fluid orders are not available, use the web version of PowerChart or another authorized application to pl... ⇲

Inability to dictate certain sections

Fix: Check if the app has voice recognition settings that need to be enabled. Ensure that your device's microphone permissions are granted to the... ⇲

No microbiology section

Fix: Utilize the search function to find microbiology-related data or results until a dedicated section is added to the app. OR Consider using... ⇲

Deleted ability to lookup new schedules

Fix: Check if there is an alternative way to access schedules, such as through a web portal or another application that your institution provides... ⇲

Network issue

Frequent unexplained downtime

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes and performance improvements. Check your internet... ⇲

Support issue

Terrible product technical support

Fix: Utilize online forums or user communities where other users may share solutions or workarounds for common issues. This can be a valuable res... ⇲

Data issue

Flowsheets and labs vital signs missing

Fix: Check the settings or preferences in the app to ensure that flowsheets and vital signs are enabled for display. Sometimes, these features ca... ⇲

PowerChart Touch logs out after 10 minutes

Fix: Check the app settings for any timeout or session management options. If available, increase the timeout duration to prevent frequent logout... ⇲

Frequent sign-in issues

Fix: Ensure that you are entering the correct credentials and that your password is up to date. If you have recently changed your password, updat... ⇲

Requires multiple sign-ins

Fix: Check the app settings for any options related to session management or persistent login features that may reduce the need for multiple sign... ⇲

UI issue

Lab results display is useless

Fix: Explore the app settings to see if there are options to customize how lab results are displayed. Adjusting these settings may improve usabil... ⇲

Clicks don’t work

Fix: Ensure that your device's screen is clean and free of obstructions. Sometimes, dirt or screen protectors can interfere with touch sensitivit... ⇲

Freezing issue

PowerChart Touch freezes when switching patients

Fix: Ensure that your device has sufficient memory and storage available. Close other applications running in the background to free up resources... ⇲

Slow issue

Slow loading speeds

Fix: Check your internet connection and switch to a stronger Wi-Fi network if possible. A poor connection can significantly slow down app perform... ⇲

Audio issue

Bluetooth phone call issue

Fix: Check your Bluetooth settings and ensure that the app has permission to use Bluetooth. Disconnect and reconnect your Bluetooth device to see... ⇲

Customization issue