fix problems on StreetEasy NYC Rentals & Sales [iphone]

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—— Run into issues on StreetEasy NYC Rentals & Sales? Get help pending when official support gets back to you!

StreetEasy NYC Rentals & Sales
Info:
company: StreetEasy, Inc.
: https://support.streeteasy.com
: www.streeteasy.com
Chat with our AI-based StreetEasy NYC Rentals & Sales Support
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Search issue

No search bar for specific buildings

Fix: Try using the general search function and type in the building name or address. This may yield results even if there is no dedicated search... ⇲

Search results include irrelevant listings

Fix: Refine your search criteria by using more specific filters. Make sure to select the correct property type, price range, and other relevant f... ⇲

Hidden listings still appear in searches

Fix: Check your search settings to ensure that you have not accidentally included hidden listings in your filters. Adjust your filters accordingl... ⇲
 
Customization issue

Cannot organize saved listings by date

Fix: Currently, the app may not support sorting saved listings by date. As a workaround, you can manually note the dates of your saved listings i... ⇲

Pets allowed filter lacks detail

Fix: When using the pets allowed filter, double-check the listing details to confirm pet policies, as they may vary by property. OR If the fil... ⇲

No roommate finder feature

Fix: Consider using external roommate finder apps or websites that specialize in matching roommates based on preferences. OR You can also post... ⇲
 
Bugs issue

Inaccurate listing sizes and prices

Fix: Double-check the listing details by visiting the property’s page directly. If you notice discrepancies, take note of them for your own recor... ⇲

Property tax filter is misleading

Fix: Review the property tax information directly on the listing page to verify accuracy. If the filter is not working as expected, try using oth... ⇲

Hide listing feature does not work

Fix: Try toggling the hide feature off and on again. If it still does not work, consider uninstalling and reinstalling the app to reset its funct... ⇲
 
UI issue

No home button for easy navigation

Fix: Use the back button to navigate to previous screens. Familiarize yourself with the app's layout to find alternative navigation methods. OR... ⇲

Cannot swipe through photos in search results

Fix: Ensure that you are tapping on the photo to open it in full view. If swiping is not working, try restarting the app or your device to refres... ⇲

Layout takes up too much screen space

Fix: Adjust your device's display settings by going to Settings > Display & Brightness and changing the text size or display settings to see if i... ⇲
 
Network issue

StreetEasy NYC Rentals & Sales frequently shows network errors

Fix: Check your internet connection to ensure it is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. OR If ne... ⇲
 
Notifications issue

Email notifications for irrelevant listings

Fix: Go to your account settings in the app and adjust your notification preferences to limit the types of listings you receive notifications for... ⇲
 
Updates issue

Cannot exclude specific listings from updates

Fix: Currently, the app may not support excluding specific listings. As a workaround, you can manually track listings you want to ignore in a sep... ⇲
 
Ads issue

Realtors manipulate listing visibility

Fix: Be aware of the listings that are frequently updated or marked as 'new.' This can help you identify potentially manipulated listings. OR... ⇲
 
Settings issue

Cannot disclose gross and net rent clearly

Fix: Check the listing details for any notes on rent structure. If unclear, consider reaching out to the property manager for clarification. OR... ⇲
 
Freezing issue

StreetEasy NYC Rentals & Sales freezes on notification loading page

Fix: Try force-closing the app by swiping it away in the app switcher, then reopen it to see if the issue resolves. OR If the app continues to... ⇲
 
Syncing issue

Saved listings do not sync properly

Fix: Ensure you are logged into the same account on all devices. Check your internet connection to ensure it is stable when saving listings. OR... ⇲
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 what users are saying
Good experience
96.4%

Neutral
1.9%

Bad experience
1.7%

~ from our NLP analysis of 116,963 combined software ratings.

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 Private Data StreetEasy NYC Rentals & Sales collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics