fix problems on Almatar [iphone]

​

—— Run into issues on Almatar? Get help pending when official support gets back to you!

almatar: Best Booking Prices
Info:
company: Almatar
: https://almatar.com/en/contact-us
: www.almatar.com
Chat with our AI-based almatar Support
   Hello! How can I assist you?  

characters left:
 
Compatibility issue

unable to add Apple Wallet bookings

Fix: Check if the app has permission to access Apple Wallet. Go to Settings > Almatar and ensure that all permissions are enabled, including Wall... ⇲
 
UI issue

rebook button malfunction

Fix: Try logging out of your account and then logging back in. This can refresh your session and may resolve the issue with the rebook button.... ⇲

difficult to use

Fix: Take time to explore the app's features and layout. Familiarizing yourself with the interface can make navigation easier. OR Look for tut... ⇲

room category discrepancies

Fix: Contact the hotel directly after booking to confirm your room category and any specific requests you may have. OR Take screenshots of you... ⇲
 
Slow issue

slow performance

Fix: Free up storage space on your iPhone. Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to improve performa... ⇲
 
Freezing issue

frequent unresponsiveness

Fix: Force close the app and reopen it. Double-tap the home button (or swipe up from the bottom) and swipe up on Almatar to close it, then reopen... ⇲
 
Support issue

poor customer support

Fix: Utilize the in-app help or FAQ section if available. This can provide immediate answers to common issues without needing to contact support.... ⇲

unresponsive support team

Fix: Try reaching out through multiple channels, such as email, in-app messaging, or social media, to increase your chances of getting a response... ⇲

no reliable communication

Fix: Keep a record of all communications with the support team, including dates and content, to ensure you have a reference for follow-ups. OR... ⇲
 
Payments issue

higher prices than airlines

Fix: Compare prices directly on airline websites before booking through Almatar. This ensures you are aware of the best available rates. OR Se... ⇲

additional VAT for non-Saudis

Fix: Review the pricing details before finalizing your booking to understand any additional charges that may apply. This can help you budget acco... ⇲

delayed cancellation process

Fix: Familiarize yourself with the cancellation policy before booking. This can help you understand the expected timelines for cancellations. O... ⇲

no refund for cancellations

Fix: Review the cancellation policy before booking to understand the terms regarding refunds. OR If you believe you are entitled to a refund,... ⇲
 
Ads issue

misleading offers

Fix: Always read the fine print associated with offers to understand the terms and conditions before booking. OR Cross-check offers with other... ⇲

fake discounts

Fix: Research the regular prices of the services you are interested in to determine if the discounts are genuine. OR Use price comparison webs... ⇲

increased prices during promotions

Fix: Set a budget before looking at promotions to avoid overspending during sales. Stick to your budget to prevent impulse purchases. OR Monit... ⇲
 
Loading issue

booking confirmation delays

Fix: Check your email spam or junk folder for confirmation emails that may have been misdirected. OR If you do not receive a confirmation with... ⇲
 
Account issue

no direct booking confirmation

Fix: Check the app for a booking history or confirmation section that may provide details of your bookings. OR If you do not receive a confirm... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
91.1%

Bad experience
7.3%

Neutral
1.5%

~ from our NLP analysis of 3,849 combined software ratings.

 Switch to these Alternatives:
Almosafer: Flights & Stays
Gathern جاذر إن
Saudia
Direct | دايركت
flyadeal App
Yelo- يلو
HHR Train
Jeeny - Book Affordable Rides
Ego | The Ride Hailing App
Wego Flights & Hotels Booking

 Private Data almatar collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics